SCC Student Affairs Survey Question Title * 1. What was the nature of your visit or call? Academic Status Counseling Inquiry Discipline Matter Account Balance Referral Financial Aid Inquiry Other Question Title * 2. What was the method of contact? Appointment Email Phone Walk in Question Title * 3. Was the staff? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Available Available Very Unsatisfied Available Unsatisfied Available Neutral Available Satisfied Available Very Satisfied Knowledgeable Knowledgeable Very Unsatisfied Knowledgeable Unsatisfied Knowledgeable Neutral Knowledgeable Satisfied Knowledgeable Very Satisfied Courteous Courteous Very Unsatisfied Courteous Unsatisfied Courteous Neutral Courteous Satisfied Courteous Very Satisfied Helpful Helpful Very Unsatisfied Helpful Unsatisfied Helpful Neutral Helpful Satisfied Helpful Very Satisfied Polite Polite Very Unsatisfied Polite Unsatisfied Polite Neutral Polite Satisfied Polite Very Satisfied Question Title * 4. How was your matter resolved? Handled by Staff Referral Counseling Matter Unresolved Question Title * 5. How satisfied were you with the result of your visit? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Question Title * 6. Additional comments/suggestions for improvement. Done