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* 1. What was the nature of your visit or call?

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* 2. What was the method of contact?

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* 3. Was the staff?

  Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Available
Knowledgeable
Courteous
Helpful 
Polite

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* 4. How was your matter resolved?

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* 5. How satisfied were you with the result of your visit?

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* 6. Additional comments/suggestions for improvement.

T