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* 1. I received information regarding the recommendation for my child’s ESY services in a timely fashion.

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* 2. Any input and/or concerns I had regarding recommendations for ESY programming for my child were responded to and addressed in a thoughtful manner.

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* 3. The goals and objectives identified by the Team for ESY programming for my child were adequately addressed.

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* 4. Any questions and/or concerns I had regarding my child’s participation in ESY programming were answered thoroughly and in a timely fashion.

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* 5. I received information regarding my child’s performance in ESY programming (ie. Progress reports) in a timely fashion.

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* 6. If you requested transportation, did you receive confirmation of the transportation schedule for you child prior to the start of ESY programming?

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* 7. Is this your first experience with van transportation?

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* 8. If yes, did you receive information from VanPool about policies and procedures ahead of time?

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* 9. If you had questions or concerns about your child's transportation were they responded to in a timely manner?

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* 10. If you experienced challenges with your child's transportation was it successfully resolved?

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