Flood Department Customer Survey Thank you for electing to take our survey, customer feedback is very important to us! Please use the following "1-10" rating system for the follow questions. OK Question Title * 1. Which Flood Department service did you receive? Water & Flood Removal/Mitigation Sewage Clean Up Mold Remediation Smoke & Fire Clean Up Trauma & Biohazard Clean Up SteraMist Deodorization & Decontamination Other (please specify) OK Question Title * 2. Overall, how would you rate your Flood Department experience? 1 - Very Poor 2 3 4 5 6 7 8 9 10 - Very Good Comments OK Question Title * 3. How well did your Flood Department technician(s) explain the job process and the project timeline to you? 1 - Very Poorly 2 3 4 5 6 7 8 9 10 Comments: OK Question Title * 4. How well did Flood Department follow the project timeline explained to you? 1 - Very Poorly 2 3 4 5 6 7 8 9 10 - Extremely Well Comments OK Question Title * 5. Overall, how satisfied were you with Flood Department's customer service? 1 - Not Satisfied 2 3 4 5 6 7 8 9 10 - Extremely Satisfied Comments OK Question Title * 6. Overall, how satisfied were you with the quality of work completed? 1 - Not Satisfied 2 3 4 5 6 7 8 9 10 - Extremely Satisfied Comments OK Question Title * 7. How satisfied were you with the professionalism of your work crew? 1 - Not Satisfied 2 3 4 5 6 7 8 9 10 - Extremely Satisfied Comments OK Question Title * 8. How likely are you to use Flood Department's services if needed in the future? 1 - Unlikely 2 3 4 5 6 7 8 9 10 - Extremely Likely Comments OK Question Title * 9. How likely are you to recommend Flood Department to a friend or family member? 1 - Unlikely 2 3 4 5 6 7 8 9 10 - Extremely Likely Comments OK Question Title * 10. Leave your contact information below to be entered into our monthly $100 Visa gift card drawing. Name Email Address Phone Number OK SUBMIT