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Customer Support - Extended Opening Hours
In the event that running your first payroll for 2019 is problematic
(and this could be for a number of reasons e.g. downloading or installing the software, installing your digital cert, importing your employee details from 2018, retrieving the 2019 employee tax credits through ROS etc.)
When might you take the extra time to complete your payroll?
Early in the morning
During the working day
Evenings before 7pm
Evenings after 7pm
Saturdays
At what time of day would you be most likely to phone our support line?
Early in the morning
During the working day
Evenings before 7pm
Evenings after 7pm
Saturdays
What day(s) would you be most likely to avail of extended support hours?
Monday
Tuesday
Wednesday
Thursday
Friday
Should you have a payroll query, which support medium are you most likely to use?
Online helpfile
Email support
Phone support
