PPWFC Customer Satisfaction Survey

Job Seeker Customer Satisfaction Survey

Thank you for taking the time to answer a few questions about your recent visit to the Colorado Workforce Center. Our goal is to ensure the resources and information we provide are meeting your needs. Survey responses will be analyzed to help us understand how we are performing and where there are opportunities to improve our services. Your answers to these questions are confidential.

Question Title

* 1. Which one reason best describes why you came to the Colorado Workforce, American Job Center today?

Career advice or support

Used other services in the building

Something else

Help with training

Seeking Unemployment Benefits

Referred by a program

Looking for a job

Recommended by someone

Question Title

* 2. Please tell us if you agree with the following statement: The Colorado Workforce, American Job Center helped me access the resources and/or help I need to find a job or to advance in my career

Somewhat Disagree

Neutral

Strongly Agree

Strongly Disagree

Somewhat Agree

Question Title

* 3. Thinking about your answer to the last question, what additional services would have improved your overall satisfaction?

Question Title

* 4. When you think about your most recent experience with your Colorado Workforce, American Job Center, how was the quality of customer service you received?

Somewhat Unsatisfactory

Very Satisfactory

Superior

About Average

Very Poor

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* 5. What else would you like to tell us about your experience at the Colorado Workforce, American Job Center?

Question Title

* 6. Workforce Center Response Requested (not required)

Name

Email Address

Phone Number