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Diagnosis of PMS against x10 best practice criteria

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* 1. The Performance Management System (PMS) of your organization is directly (vertically) linked and aligned to the strategic goals of the institution.

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* 2. The PMS of your organization is (horizontally) integrated with the other HRM processes and also the core business processes (finance, customer & operations) of the institution.

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* 3. The PMS of your organization is balanced in terms of focusing on improving both short-term outputs or results and also in the medium to long-term future i.e. future-proofing the business/operating model.

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* 4. The PMS of your organization encourages full participation, wide engagement and extensive consultation, focused on measuring quality standards.

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* 5. The PMS of your organization is user-friendly, simple and understandable for all users.

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* 6. The PMS of your organization adapts from only management performance expectations to management, customer and other (internal and external) stakeholder expectations and is agile and responsive to environmental change, global best practices and future trends.

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* 7. The PMS of your organization provides an opportunity to recognize and (financially and non-financially) reward performance excellence.

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* 8. The PMS of your organization is vigilant and efficient in identifying and correcting poor performance levels and under achievement of performance goals and -standards.

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* 9. The PMS of your organization is line management-driven with active support and business partnering from the human resources department.

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* 10. The PMS is a continuous process that accurately identifies multi-level (individual, team & organizational) performance & skills gaps i.e. generates crowd-sourced (360-degree) performance intelligence & -analytics, which is effectively leveraged as a performance development & -improvement management tool.

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