Master Plan Survey #11: City Services

A primary goal of the City of Harbor Springs elected and appointed officials is to incorporate the values and priorities of City residents in the administration of City government.  The Master Plan is an important tool toward that end.  It is the document that guides all future land use decisions for the next twenty years, or more.  To that end, the City has created a series of surveys that gauges the community’s thoughts on several Master Plan goals. Your input is greatly appreciated.

Survey #11 is related to the current Master Plan’s Goals #14 and #15:
"Residents of Harbor Springs will experience efficient, productive, and strategic public services consistent with their desires and needs." "Utility services in Harbor Springs will provide abundant clean water, power, fuel, and communication linkages to support a prosperous community."

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* 1. Please choose the answer that BEST describes you.

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* 2. Please indicate how your feelings have changed toward the community in the last 10 years (or since you moved to the area, if it was less than 10 years ago).

  I've become more satisfied I feel just as satisfied I feel just as dissatisfied I've become more dissatisfied Not applicable / not sure
Recycling Facilities
Cultural Attractions
Library Services
Parks and Recreation
Traffic Flow
Land Use and Development Planning
Residential Development
Commercial Development
Zoning Enforcement
Taxes
Police Protection
Fire Protection
Schools
Growth Rate

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* 3. Rate your current satisfaction with the following services provided in or by the City of Harbor Springs.

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Police Protection
Fire Protection
Water
Sanitary Sewer
Electricity
Storm Water
Brush/Leaf Pick Up

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* 4. Rate your satisfaction with the following Boards and Commissions that serve Harbor Springs.

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
City Council
Downtown Development Authority 
Harbor Commission 
Planning Commission
Tree Advisory Board
Zoning Board of Appeals
Board of Review

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* 5. Please rate your experience with City Staff.

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied 
City Hall Employees
Police Department
Public Works Department
Electric Department
Parks and Recreation (including Skate Park staff and lifeguards)
Harbormaster and Marina 

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* 6. Rate your experience with other services the City provides on a continual basis.

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Clean streets
Safe water supply
Storm clean-up
Holiday decorations
Donate-a-tree program
Safe roads
Website information
Billing assistance
Zoning assistance and service
Notices of meetings and public hearings
Social media communication

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* 7. Please rate the quality of your internet service, with five stars signifying excellent service.

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* 8. Please rate the quality of your cell phone / telephone service, with five stars signifying excellent service.

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* 9. Please rate the quality of your waste disposal service (garbage pick up), with five stars signifying excellent service.

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* 10. How do you heat your home? Check all that apply.

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* 11. Should the City prioritize renewable/clean energy sources? Check all that you agree with.

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* 12. From what types of sources should the City obtain its power/electricity? Check all that apply.

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* 13. Should electric utility lines be located above ground or below ground?

0 of 13 answered
 

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