Rochester Title Customer Satisfaction (Buyers/Sellers)

Our Customers Are Important to Us

Please take some time to fill out this survey so we can better serve you in the future. Your contact information and answers will be protected by Rochester Title and will not be shared or sold. Click HERE to view our privacy statement.

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* 1. Please enter your contact information.

Name

E-mail Address

Address

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* 2. Select the office where your closing took place. Then state who handled your closing.

Who handled your closing?

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* 3. How did you hear about Rochester Title?

Realtor

Loan Officer

Friend / Relative

Other (please specify)

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* 4. Were you made to feel comfortable when you arrived?

Yes

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* 5. Did your closing begin on time?

Yes

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* 6. Were you kept well informed throughout your closing process?

Yes

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* 7. Were your questions handled efficiently and professionally?

Yes

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* 8. If you were to close on another property, would you choose Rochester Title as your title company?

Yes

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* 9. How would you rate the overall service you received at our office?

	Excellent	Satisfactory	Fair	Poor
Service Quality	Service Quality Excellent	Service Quality Satisfactory	Service Quality Fair	Service Quality Poor

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* 1. Please enter your contact information.

Question Title

* 2. Select the office where your closing took place. Then state who handled your closing.

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* 3. How did you hear about Rochester Title?

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* 4. Were you made to feel comfortable when you arrived?

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* 5. Did your closing begin on time?

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* 6. Were you kept well informed throughout your closing process?

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* 7. Were your questions handled efficiently and professionally?

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* 8. If you were to close on another property, would you choose Rochester Title as your title company?

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* 9. How would you rate the overall service you received at our office?

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* 10. Please enter any comments regarding your answers or any questions we did not ask.