Communications Survey

The P&C Associations on both campuses are the voice of parents and carers and promote our College's interests by bringing parents, carers, friends, and teachers into close cooperation with each other. Our P&C Associations are the basis of an important partnership between parents/carers and their campuses. The active involvement of parents is essential for a rewarding College environment.

The campus P&C's are conducting an anonymous online survey to help identify the communication between our campuses and our parent/carer community to assess how well we engage with families and how we can improve. We welcome all responses.

Parents and carers will receive a summary of the survey findings. The findings will also be presented at the campus P&C meetings and provided to senior executives at each campus. Please feel free to share with other parents and carers.

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* 1. What Campus does your child attend?

Port Macquarie Campus

Westport Campus

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* 2. What Year is your child in?

Year 7

Year 8

Year 9

Year 10

Year 11

Year 12

Supporting Learning

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* 3. Do you identify as Aboriginal or Torres Strait Islander?

Yes

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* 4. Do you have internet access at home?

Yes

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* 5. Do you have access to email?

Yes

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* 6. Do you have access to your campus Parent Portal?

Yes

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* 7. Do you have a smartphone?

Yes

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* 8. I currently receive information from my campus from the following sources

	Almost Always	Often	Rarely	Never
Email	Email Almost Always	Email Often	Email Rarely	Email Never
Mail	Mail Almost Always	Mail Often	Mail Rarely	Mail Never
Campus Newsletter	Campus Newsletter Almost Always	Campus Newsletter Often	Campus Newsletter Rarely	Campus Newsletter Never
Phone Calls	Phone Calls Almost Always	Phone Calls Often	Phone Calls Rarely	Phone Calls Never
Social Media (Facebook)	Social Media (Facebook) Almost Always	Social Media (Facebook) Often	Social Media (Facebook) Rarely	Social Media (Facebook) Never
Website	Website Almost Always	Website Often	Website Rarely	Website Never
Notes sent home	Notes sent home Almost Always	Notes sent home Often	Notes sent home Rarely	Notes sent home Never
SMS	SMS Almost Always	SMS Often	SMS Rarely	SMS Never
Parent Portal	Parent Portal Almost Always	Parent Portal Often	Parent Portal Rarely	Parent Portal Never
I receive no information	I receive no information Almost Always	I receive no information Often	I receive no information Rarely	I receive no information Never

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* 9.
When receiving general information from my campus, the most effective way to ensure information reaches me is

	Almost Always	Often	Rarely	Never
Emails	Emails Almost Always	Emails Often	Emails Rarely	Emails Never
Newsletter	Newsletter Almost Always	Newsletter Often	Newsletter Rarely	Newsletter Never
SMS	SMS Almost Always	SMS Often	SMS Rarely	SMS Never
Phone Call	Phone Call Almost Always	Phone Call Often	Phone Call Rarely	Phone Call Never
Notes from teacher	Notes from teacher Almost Always	Notes from teacher Often	Notes from teacher Rarely	Notes from teacher Never
Website	Website Almost Always	Website Often	Website Rarely	Website Never
Parent Portal	Parent Portal Almost Always	Parent Portal Often	Parent Portal Rarely	Parent Portal Never
Social Media	Social Media Almost Always	Social Media Often	Social Media Rarely	Social Media Never

Other (please specify)

COMMUNICATION WITH TEACHERS

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* 10. Do you know your child's teachers?

Yes, all of them

Mostly

Some

Not really

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* 11. Do you know how to get a message to your child's teacher?

Yes

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* 12. When receiving communication from your child's teacher what is the most effective way to contact you. (You can choose more than one)

SMS

Phone Call

Note from teacher

Direct Meeting

Parent Portal

Other (please specify)

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* 13. Do you have any further comments regarding contacting teachers?

PARENT TEACHER INTERVIEWS

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* 14. Parent Consultations/Parent/Teacher Interviews are held twice a year. How helpful do you find the format of Parent/Teacher Interviews?

Extremely helpful

Very helpful

Somewhat helpful

Not so helpful

Not at all helpful

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* 15. Were you able to make appointments to talk to all your child's teachers that you wished to during teacher/parent interviews?

Yes

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* 16. Do you have any further comments on how the parent/teacher interviews are organised and any improvements and suggestions?

CAMPUS NEWSLETTER

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* 17. Do you receive the school newsletter?

Yes

Don't know

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* 18. Do you have any comments about the information you would like to see in the newsletter or how it is distributed?

PARENT PORTAL

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* 19. Do you access to the Parent Portal at your campus?

Yes

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* 20. What information would you like to see on the Parent Portal? You can choose more than one.

Student reports

Student timetable

Review student attendance

Student assessment tasks

Excursion notes

Receive notifications from the campus

Daily notices

To be able to receive feedback from teachers and respond

To be able to email teachers

Schedule parent teacher interviews

Link to payment portal

Read the latest newsletter

Purchase uniforms

See the campus calendar of events

Canteen menu's

Other (please specify)

PARENT LOUNGE

Once a term Principals from the campuses host a parent lounge to discuss relevant issues and updates, for example school infrastructure, YONDR pouches. The last 12 months these sessions have been held via zoom.

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* 21. Are you aware of the Parent Lounge sessions?

Yes

Other (please specify)

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* 22. What format would you prefer Parent Lounge Communication?

Zoom

Face to Face

Combination of Zoom and Face to Face

Recorded session

Other (please specify)

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* 23. What topics would you like to see discussed at Parent Lounge by Principals

PERMISSION NOTES

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* 24. Rate the following statements regarding permission notes sent home over the past 12 months.

	Very satisfied	Satisfied	Neither satisfied or dissatisfied	Dissatisfied	Very Dissatisfied
Are notes provided in a timely fashion to allow arrangements (eg find cash, changes to pick up/drop offs)	Are notes provided in a timely fashion to allow arrangements (eg find cash, changes to pick up/drop offs) Very satisfied	Are notes provided in a timely fashion to allow arrangements (eg find cash, changes to pick up/drop offs) Satisfied	Are notes provided in a timely fashion to allow arrangements (eg find cash, changes to pick up/drop offs) Neither satisfied or dissatisfied	Are notes provided in a timely fashion to allow arrangements (eg find cash, changes to pick up/drop offs) Dissatisfied	Are notes provided in a timely fashion to allow arrangements (eg find cash, changes to pick up/drop offs) Very Dissatisfied
Is all the information in the notes adequate	Is all the information in the notes adequate Very satisfied	Is all the information in the notes adequate Satisfied	Is all the information in the notes adequate Neither satisfied or dissatisfied	Is all the information in the notes adequate Dissatisfied	Is all the information in the notes adequate Very Dissatisfied
Are wet weather contingencies outlined	Are wet weather contingencies outlined Very satisfied	Are wet weather contingencies outlined Satisfied	Are wet weather contingencies outlined Neither satisfied or dissatisfied	Are wet weather contingencies outlined Dissatisfied	Are wet weather contingencies outlined Very Dissatisfied
Are uniform requirements outlined	Are uniform requirements outlined Very satisfied	Are uniform requirements outlined Satisfied	Are uniform requirements outlined Neither satisfied or dissatisfied	Are uniform requirements outlined Dissatisfied	Are uniform requirements outlined Very Dissatisfied
Permission notes are clear as to who the teacher is and how to contact them	Permission notes are clear as to who the teacher is and how to contact them Very satisfied	Permission notes are clear as to who the teacher is and how to contact them Satisfied	Permission notes are clear as to who the teacher is and how to contact them Neither satisfied or dissatisfied	Permission notes are clear as to who the teacher is and how to contact them Dissatisfied	Permission notes are clear as to who the teacher is and how to contact them Very Dissatisfied

Please provide further comments on permission notes

UNIFORM COMMUNICATION

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* 25. Do you know the campus uniform requirements for your child?

Yes

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* 26. Do you know your campus uniform shop hours and where to purchase uniforms?

Yes

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* 27. Do you have any comments about the uniform or enforcement of uniform at your child's campus?

Text Communications (SMS)

Text messages are sent by each campus for urgent or time sensitive messages to parents/carers.

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* 28. Do you receive SMS Messages

Yes

Further comments

Communications Survey

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* 1. What Campus does your child attend?

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* 2. What Year is your child in?

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* 3. Do you identify as Aboriginal or Torres Strait Islander?

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* 4. Do you have internet access at home?

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* 5. Do you have access to email?

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* 6. Do you have access to your campus Parent Portal?

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* 7. Do you have a smartphone?

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* 8. I currently receive information from my campus from the following sources

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* 9. When receiving general information from my campus, the most effective way to ensure information reaches me is

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* 10. Do you know your child's teachers?

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* 11. Do you know how to get a message to your child's teacher?

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* 12. When receiving communication from your child's teacher what is the most effective way to contact you. (You can choose more than one)

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* 13. Do you have any further comments regarding contacting teachers?

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* 14. Parent Consultations/Parent/Teacher Interviews are held twice a year. How helpful do you find the format of Parent/Teacher Interviews?

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* 15. Were you able to make appointments to talk to all your child's teachers that you wished to during teacher/parent interviews?

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* 16. Do you have any further comments on how the parent/teacher interviews are organised and any improvements and suggestions?

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* 17. Do you receive the school newsletter?

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* 18. Do you have any comments about the information you would like to see in the newsletter or how it is distributed?

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* 19. Do you access to the Parent Portal at your campus?

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* 20. What information would you like to see on the Parent Portal? You can choose more than one.

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* 21. Are you aware of the Parent Lounge sessions?

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* 22. What format would you prefer Parent Lounge Communication?

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* 23. What topics would you like to see discussed at Parent Lounge by Principals

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* 24. Rate the following statements regarding permission notes sent home over the past 12 months.

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* 25. Do you know the campus uniform requirements for your child?

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* 26. Do you know your campus uniform shop hours and where to purchase uniforms?

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* 27. Do you have any comments about the uniform or enforcement of uniform at your child's campus?

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* 28. Do you receive SMS Messages

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* 29. Do you have any further comments or ideas about communication channels between parents and your campus?

* 9.
When receiving general information from my campus, the most effective way to ensure information reaches me is