1. Risk Management Customer Service Survey

Please take a moment to help us evaluate the services provided by Risk Management staff. The results of this survey will help improve and direct our efforts in providing the quality of services needed to support a safe working environment for employees of San Mateo County.

Responses from this survey are reviewed every 30 days. If you would like to speak with a representative from Risk Management, please call 650-363-4321.

* 1. We need a little information about your employer/position:

* 2. Please check the Risk Management service area you are evaluating in this survey:

* 3. If you indicated Training or Facility Safety Inspection, please provide more details.

* 4. Please rate your satisfaction level with the service you selected on the previous question:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
The Risk Management representative was courteous.
The Risk Management representative provided prompt service.
The Risk Management representative was helpful.
The information provided by the Risk Management representative was clear and concise.
My overall experience was positive.

* 5. Please provide any comments or suggestions that may help us improve our services.

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