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Human Resources Customer Service Survey
*
1.
Service date:
(Required.)
Please enter date
Date
January
February
March
April
May
June
July
August
September
October
November
December
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
1913
1914
1915
1916
Su
Sunday
Mo
Monday
Tu
Tuesday
We
Wednesday
Th
Thursday
Fr
Friday
Sa
Saturday
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
2.
Please indicate how you contacted HR:
E-mail
Fax
In-Office Visit
Phone
3.
What area provided you with assistance?
Employee Benefits
Employment
Employee Records
Prof. Dev./Training
Other (please specify)
4.
Please evaluate your satisfaction with the courtesy of HR staff in responding to your request.
Very Satisfied.
Satisfied.
Neutral
Dissatisfied.
Very Dissatisfied.
5.
Please evaluate your satisfaction with the timeliness of HR staff in responding to your request.
Very Satisfied.
Satisfied.
Neutral
Dissatisfied.
Very Dissatisfied.
6.
Please evaluate your satisfaction with the overall quality of service you received from HR in responding to your request.
Very Satisfied.
Satisfied.
Neutral.
Dissatisfied.
Very Dissatisfied.
7.
Was your question or concern resolved to your satisfaction?
Yes
No (please specify)
8.
Please let us know what we did well.
Praise:
9.
How can we better assist you in the future?
Comments:
