100% of survey complete.

* 1. **OPTIONAL**

Please provide your name and date of your event.

* 2. Did the the availability of your sales representative

* 3. Did the follow up of your sales representative

* 4. Did the planning of your details by the sales representative

* 5. The clarity and understanding of your contract

* 6. When you arrived were you greeted by a staff member?

* 7. Was the room set up as you requested?

* 8. Did the condition of your event space

* 9. In your event room was everything in working order?

* 10. Did the quality of the food

* 11. How would you rate the quality of the service you received?

* 12. The flexibility of staff when you requested changes to your event was

* 13. Did you have an opportunity to utilize Shadrach's Pub during your time with us?

* 14. If yes, Please let us know if we

* 15. Did you have the opportunity to utilize the Health Club during your stay?

* 16. If yes, Please let us know if we

* 17. Was your final invoice correct?

* 18. Overall do feel you received value for the price paid?

* 19. After your experience working with the Heritage Hotel, will you be looking to book future events with us?

* 20. As a valued customer please let us know what we can do to improve the physical facility for future events.

* 21. We want to know what you think. Please share any other comments.