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High Reliability Organization Assessment |
Introduction
All Centura hospitals are assessing their position on the journey towards becoming a high reliability organization. “High reliability in health care means consistent excellence in quality and safety across all services, which is maintained over long periods of time. This includes the elimination of major quality failures.”
-Mark Pelletier, RN, MS, Interim Chief Operating Officer of The Joint Commission
The survey results are anonymous and will be used to identify the high reliability organization characteristics we want to further develop.
-Mark Pelletier, RN, MS, Interim Chief Operating Officer of The Joint Commission
The survey results are anonymous and will be used to identify the high reliability organization characteristics we want to further develop.