Thank you for taking time to complete our brief survey. We appreciate your input. Our goal is to provide you with extraordinary customer service. Please complete this survey to let us know how we are doing.

1.What was your date of service?

2.How did you access the Tax Commissioner's office?

Walk-In

Website

Phone

Kiosk

Mail

3.Which office did you visit?

Downtown Office (222 W. Oglethorpe Ave.)

Eisenhower Office (1145 Eisenhower Rd.)

Chatham Pkwy Office (295 Police Memorial Dr.)

Wilmington Island Satellite Location (125 Wilmington Island Rd.)

Port Wentworth Satellite Location (7224 GA Highway 21)

Call Center Representative (912-652-7100)

4.What was the purpose of your visit?

Property Tax Payment

Tag Renewal

Vehicle Title

Insurance/Fines

Mobile Home

Heavy Duty Trucks

Other (please specify)

5.Who served you today?

Downtown

Eisenhower

Chatham Pkwy

Call Center

Wilmington Island

Port Wentworth

Bloomingdale

Customer Service Representative

-- Select an option --Micah M.Claire W.Mike Z.Zharia P.Beth S.

-- Select an option --Jandry B.Hope A.Scott B.Hannah B.Eboni C.Sabrina C.Lovely D.James E.Capri F.Joseph S.Tricia H.Michelle H.Connie J.Trenace B.Tonia J.Georgia K.Dorothy M.Micah M.Kenisha P.Donna R.Jacqueline R.Marcia R.Debora S.Kimberly S.John S.Danita W.Patrick W.Mike Z.

-- Select an option --Shonda A.Kimberly B.Chanel K.Miranda M.Zharia P.Rosetta P.Tina T.Yahira V.Tanzie W.Patrick W.Mike Z.

-- Select an option --Austin B.Linda B.Pamela G.Shavon B.Thaysheya C.Latarsha R.

-- Select an option --Michelle H.Georgia K.Claire W.Mike Z.

-- Select an option --Hope A.Michelle H.Curtrina S.Claire W.Mike Z.

-- Select an option --Hope A.Michelle H.Curtrina S.Claire W.Mike Z.

6.Were you greeted courteously at the door?

Yes

No

N/A

7.How long was your wait time?

Exceeded expectations. (little to no wait)

Met expectations. (less than 15 minutes)

Below expectations. (more than 30 minutes)

8.How would you rate our level of service?

Your Rating

Professionalism

-- Select an option --ExcellentAcceptableUnacceptable

Courteous

-- Select an option --ExcellentAcceptableUnacceptable

Efficiency

-- Select an option --ExcellentAcceptableUnacceptable

Accuracy

-- Select an option --ExcellentAcceptableUnacceptable

9.Overall, how would you rate your experience? 
From one star [unhappy] to five stars [extremely happy], please rate.

1 star

2 stars

3 stars

4 stars

5 stars

10.Were you able to accomplish what you needed to do during your visit?

Yes

No

Almost - I received more information on how to complete it.

11.Were all your questions answered?

Yes

No

If no, what question(s) do you still have?

*12.Would you like to be contacted about this survey?(Required.)

Yes

No

If so, please provide your first and last name and contact number.

13.If applicable, please provide the tag number, VIN number, property address, and/or PIN number.

14.Are there any other comments or feedback you would like to provide to help us serve you better?

*15.Would you like to stay updated on information regarding motor vehicle and/or property taxes?(Required.)

Yes

No

If so, please provide your first and last name and email address.