Australian Retailers Association and Temando invites you to participate in a nationwide survey of online (or bricks & clicks) retailers - and be the first to receive the State of Xmas report.
Privacy: Responses to this survey is strictly confidential, and anonymous. 
Length: This 10-question survey will take approximately five minutes to complete.
Purpose: To see how Australian ecommerce retailers performed over the 1st to 31st December 2016 holiday trading period, with a focus on shipping and fulfillment. 
Use: The collected responses will be shared in a State of Xmas report that will be publicly available, and featured on various channels such as social media, newsletters, emails, and media publications. 
Lucky draw: Win a gourmet lunch for your team by entering your work email address at the end of the survey.

* 1. Inc published the top 5 ecommerce platforms for 2016: Magento, Shopify, WooCommerce, BigCommerce, Yo!Kart. Which platform are you using?

* 2. What % of your total ecommerce retail sales for the year is attributed to the holiday trading period of 1st to 31st Dec 2016?

0 50
i We adjusted the number you entered based on the slider’s scale.

* 3. What % of your holiday ecommerce retail sales during 1st to 31st December 2016, is attributed to your mobile strategy?

0 50
i We adjusted the number you entered based on the slider’s scale.

* 4. Retailers find the holidays stressful. What are you most stressed about leading up to, and during, the holiday trading period from 1st to 31st December 2016? (Select all that apply)

* 5. What shipping options do you offer shoppers? (Select all that apply)

* 6. In 2018, merchants will process over 1.35 billion online orders for delivery (Barclays), so last mile couriers are key to success. Which couriers did you use over the last holiday period of 1st to 31st Dec 2016? (Select all that apply)

* 7. 69% of shoppers abandoned their carts in 2016 (Baymard), with the main culprit being shipping-related. What tactics have you used to mitigate this issue over the holiday trading period of 1st to 31st Dec 2016? (Select all that apply)

* 8. Great shipping and fulfillment is one of the reasons why Amazon is so successful. How has improving shipping and fulfillment supported your growth? (Select all that apply)

* 9. In 2016, MYER launched the world's first virtual reality department store, and 7-Eleven made its first commercial drone delivery to a US customer. Rate the importance of innovation within your business.

* 10. Win a delicious gourmet team lunch!
Enter your WORK email address to subscribe to ARA and Temando's monthly newsletters, and to enter a lucky draw to win a catered lunch for your teammates (optional).
*Don't forget to press the 'submit' button below!*

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