Needs analysis and capacity building in NGOs

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* 1. How much unmet need is out there in the community/ies you serve? What resources do you need to reach them (eg. more funds, upskilled staff, innovative programmes, etc)?

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* 2. Describe the work you carry out to research and update your knowledge of the needs of the community/ies you serve? On a scale of 0 (nowhere near enough) to 5 (more than enough), do you carry out enough needs mapping to serve your community/ies well?

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* 3. List as many of the the methods you use to engage the community/ies you serve for needs mapping. Are there other methods you'd like to use but don't - could you say why?

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* 4. How much time do you spend on your agency's developmental and productivity work like service planning and review, networking and relationship building, staff development and upskilling? Could you describe the types of activities you engage in?

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* 5. How do you fund your agency's activities (eg. government grants or contracts, private donations, philanthropic donations, cash transfers from your parent body, etc)? Are specific funds earmarked by your donors for the above developmental and productivity activities?

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* 6. Do you have designated staff to carry out background work like service mapping and needs analysis, staff capability reviews, infrastructural needs like new furniture or IT equipment, fundraising? Is this their only job? From which pot of money are they paid?

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* 7. Do you feel your agency spends enough time, money, energy, and other resources on your needs analysis, developmental, and productivity work? On a scale of 0 (no resources) to 5 (more than enough resources), please estimate what percentage of your agency's resources is dedicated to such 'background work'.

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* 8. If you had unlimited resources to dedicate to these activities, what would be your 2-3 key priority areas (eg. staff upskilling, needs analysis, service planning and review, capital investment (eg. new furniture or IT equipment), networking, etc)?

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* 9. Do you feel that your donors understand and appreciate the need for such 'background work' and its role in service delivery?

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* 10. Any other comments you wish to add?
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