Ombudsman Office Anonymous Survey

Welcome to the Ombuds Office

We seek to always be improving our visitor experiences. Please share your level of satisfaction with the Ombuds services. Your input will help us evaluate the value and effectiveness of our services.

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* 1. Please rate the following statements:

	Strongly Disagree	Disagree	Neither Agree nor Disagree	Agree	Strongly Agree
The Ombuds Office provided me an informal, and off -the -record resource.	The Ombuds Office provided me an informal, and off -the -record resource. Strongly Disagree	The Ombuds Office provided me an informal, and off -the -record resource. Disagree	The Ombuds Office provided me an informal, and off -the -record resource. Neither Agree nor Disagree	The Ombuds Office provided me an informal, and off -the -record resource. Agree	The Ombuds Office provided me an informal, and off -the -record resource. Strongly Agree
The Ombuds appeared to remain neutral throughout our consultation.	The Ombuds appeared to remain neutral throughout our consultation. Strongly Disagree	The Ombuds appeared to remain neutral throughout our consultation. Disagree	The Ombuds appeared to remain neutral throughout our consultation. Neither Agree nor Disagree	The Ombuds appeared to remain neutral throughout our consultation. Agree	The Ombuds appeared to remain neutral throughout our consultation. Strongly Agree
The Ombuds did all they could to facilitate a fair process for the resolution of my dispute, conflict or complaint.	The Ombuds did all they could to facilitate a fair process for the resolution of my dispute, conflict or complaint. Strongly Disagree	The Ombuds did all they could to facilitate a fair process for the resolution of my dispute, conflict or complaint. Disagree	The Ombuds did all they could to facilitate a fair process for the resolution of my dispute, conflict or complaint. Neither Agree nor Disagree	The Ombuds did all they could to facilitate a fair process for the resolution of my dispute, conflict or complaint. Agree	The Ombuds did all they could to facilitate a fair process for the resolution of my dispute, conflict or complaint. Strongly Agree
The Ombuds suggestions were fair and logical.	The Ombuds suggestions were fair and logical. Strongly Disagree	The Ombuds suggestions were fair and logical. Disagree	The Ombuds suggestions were fair and logical. Neither Agree nor Disagree	The Ombuds suggestions were fair and logical. Agree	The Ombuds suggestions were fair and logical. Strongly Agree
I trust the Ombuds to maintain confidentiality.	I trust the Ombuds to maintain confidentiality. Strongly Disagree	I trust the Ombuds to maintain confidentiality. Disagree	I trust the Ombuds to maintain confidentiality. Neither Agree nor Disagree	I trust the Ombuds to maintain confidentiality. Agree	I trust the Ombuds to maintain confidentiality. Strongly Agree
The Ombuds responded to my problem in a timely manner.	The Ombuds responded to my problem in a timely manner. Strongly Disagree	The Ombuds responded to my problem in a timely manner. Disagree	The Ombuds responded to my problem in a timely manner. Neither Agree nor Disagree	The Ombuds responded to my problem in a timely manner. Agree	The Ombuds responded to my problem in a timely manner. Strongly Agree
I was given relevant information to help me evaluate available options to address my concerns.	I was given relevant information to help me evaluate available options to address my concerns. Strongly Disagree	I was given relevant information to help me evaluate available options to address my concerns. Disagree	I was given relevant information to help me evaluate available options to address my concerns. Neither Agree nor Disagree	I was given relevant information to help me evaluate available options to address my concerns. Agree	I was given relevant information to help me evaluate available options to address my concerns. Strongly Agree
Through my interactions with the Ombuds, I developed skills or learned approaches that might help me resolve future problems.	Through my interactions with the Ombuds, I developed skills or learned approaches that might help me resolve future problems. Strongly Disagree	Through my interactions with the Ombuds, I developed skills or learned approaches that might help me resolve future problems. Disagree	Through my interactions with the Ombuds, I developed skills or learned approaches that might help me resolve future problems. Neither Agree nor Disagree	Through my interactions with the Ombuds, I developed skills or learned approaches that might help me resolve future problems. Agree	Through my interactions with the Ombuds, I developed skills or learned approaches that might help me resolve future problems. Strongly Agree
I would recommend others to the Ombuds office.	I would recommend others to the Ombuds office. Strongly Disagree	I would recommend others to the Ombuds office. Disagree	I would recommend others to the Ombuds office. Neither Agree nor Disagree	I would recommend others to the Ombuds office. Agree	I would recommend others to the Ombuds office. Strongly Agree

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* 2. If the Ombuds office did not exist, what would you have done regarding your situation?

Nothing

Contacted Compliance

Contacted Human Resources

Contacted an attorney

Gone to peers for advice

Consulted with my supervisor

Contacted Staff Council or Faculty Senate or Student Senate

Contacted Research Integrity

Contacted Diversity & Inclusion

Contacted Title IX

Left UAB

Other

Ombudsman Office Anonymous Survey

Welcome to the Ombuds Office

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* 1. Please rate the following statements:

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* 2. If the Ombuds office did not exist, what would you have done regarding your situation?

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* 3. What did the Ombuds do really well?

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* 4. In what ways can the Ombuds improve?

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* 5. My overall experience with the ombuds

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* 6. Additional comments: