We are conducting this reader survey to learn more about the professionals who read our publication. The results will be used to enhance the content and format.
Instructions: Fill in the appropriate answers. Please write in answers to the open-ended questions in the
space provided.

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* 1. In future issues, would you like to see more or less coverage of the following topics?

  More Coverage Less Coverage About the same
changes in reimbursement
risk management
preparing for surveys
discharge planning
Conditions of Participation
credentialing
outcomes management
National Patient Safety Goals
The Joint Commission
continuum of care issues

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* 2. Please rate your level of satisfaction with the following items.

  excellent good fair poor
Length of newsletter
Quality of newsletter
Timeliness
Overall value
Customer service
Article selections

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* 3. On average, how many people read your copy of our publication?

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* 4. How would you rate your overall satisfaction with your job?

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* 5. How would you describe your satisfaction with your subscription?

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* 7. How large is your hospital?

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* 8. Please indicate yes or no for all of the areas for which you are responsible for case management in your facility or system.

  Yes No
quality
discharge planning
utilization management
risk management
accreditation

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* 9. What is the highest degree that you hold?

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* 10. Do you plan to renew your subscription?

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* 11. To what other publications or information sources about do you subscribe?

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* 12. Including this publication, which publication or information source do you find most useful, and why?

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* 13. Which website related to your position do you use most often?

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* 14. Please list the top three challenges you face in your job today.

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* 15. What do you like most about this publication?

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* 16. What do you like least about this publication?

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* 17. What are the top three things you would add to make this publication more valuable?

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* 18. How can we best reach you to follow up? (Optional)

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