Highland Parks & Recreation General Youth Program Evaluation Question Title * 1. Contact Information (Optional) Name ZIP/Postal Code Email Address Phone Number Question Title * 2. Please select the youth program you are evaluating. Acting Basketball (Grades K-5) Basketball (Grades 6-8) Babysitting Certification Biddy Bowling Bricks 4 Kidz Bulls Academy Creature Chats Highland Dance Academy Fishing Contest Foreign Language (Spanish, ASL, etc.) Jr. Canvas Paint Music for toddlers/pre-school age NERF War Piano Poms PreSchool Self Defense (Ninjas, Hapkido, etc.) Skateboarding Soccer Shots Story Writing Summer Camp Track & Field Tumbling / Gymnastics Volleyball Yoga Young Rembrandts Other (please specify) Question Title * 3. How did you hear about the program? (Please select all that apply) Seasonal brochure Marquees around town Highland Parks & Rec. website Facebook / Instagram Newspaper Gazebo Express (newsletter w/ water bill) Word of mouth Flyer or announcement at school Direct mail postcard E-mail blast Past participant Other (please specify) Question Title * 4. This is your child's _____ time participating in the program. 1st 2nd 3rd 4th or more 1st 2nd 3rd 4th or more Question Title * 5. Did this program meet your expectations? Yes No Question Title * 6. Would you recommend this program to others? Yes No Question Title * 7. Rate your level of satisfaction with each of the following. Very Dissatisfied Dissatisfied Neutral / unsure Satisfied Very Satisfied Registration process (either in-person or online). Registration process (either in-person or online). Very Dissatisfied Registration process (either in-person or online). Dissatisfied Registration process (either in-person or online). Neutral / unsure Registration process (either in-person or online). Satisfied Registration process (either in-person or online). Very Satisfied Facility cleanliness and condition. Facility cleanliness and condition. Very Dissatisfied Facility cleanliness and condition. Dissatisfied Facility cleanliness and condition. Neutral / unsure Facility cleanliness and condition. Satisfied Facility cleanliness and condition. Very Satisfied Communication (schedules, cancellations, etc.) Communication (schedules, cancellations, etc.) Very Dissatisfied Communication (schedules, cancellations, etc.) Dissatisfied Communication (schedules, cancellations, etc.) Neutral / unsure Communication (schedules, cancellations, etc.) Satisfied Communication (schedules, cancellations, etc.) Very Satisfied Instructor / coach (preparedness, knowledge, attentiveness, etc.) Instructor / coach (preparedness, knowledge, attentiveness, etc.) Very Dissatisfied Instructor / coach (preparedness, knowledge, attentiveness, etc.) Dissatisfied Instructor / coach (preparedness, knowledge, attentiveness, etc.) Neutral / unsure Instructor / coach (preparedness, knowledge, attentiveness, etc.) Satisfied Instructor / coach (preparedness, knowledge, attentiveness, etc.) Very Satisfied Class duration / frequency. Class duration / frequency. Very Dissatisfied Class duration / frequency. Dissatisfied Class duration / frequency. Neutral / unsure Class duration / frequency. Satisfied Class duration / frequency. Very Satisfied Overall experience. Overall experience. Very Dissatisfied Overall experience. Dissatisfied Overall experience. Neutral / unsure Overall experience. Satisfied Overall experience. Very Satisfied Question Title * 8. Please elaborate on any of your responses. Question Title * 9. Additional comments, concerns, or program suggestions? Done