Putnam Library wants to serve you in the best way possible.  To do that, we want to know a few things about your expectations of the library, and whether those expectations and needs are being met.  Please respond to the following questions in the best way you can.  You will have a chance at the end of the survey to expand further on topics we may not have covered.

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* 1. Which of our locations do you use regularly?

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* 2. What is your first impression when you enter our location(s)?

  Very dissasisfied Dissatisfied Neutral Satisfied Very satisfied
Welcoming staff
Use of space in the library (areas to study, read, browse, etc)
Cleanliness/Upkeep of facility and grounds
Convenience of location/parking

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* 3. For what resources do you primarily use our libraries?

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* 4. How satisfied are you with the Library's policies regarding borrowing materials, including fines and checkout limits?

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* 5. How satisfied are you with the libary's collection of materials available for checkout?

  Dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Satisfied
Physical materials (books, DVDs, audiobooks on CD, etc.)
Electronic materials (e-books, e-audiobooks, etc.)

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* 6. If you use the library for your internet and technology needs, we'd like to know more.  Do you use the library for...

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* 7. How satisfied have you been with the technology you've used through the library?

  Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied
WiFi
Hotspot
In-library desktop computers
Printing
Copying/Fax

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* 8. In the past, have you attended programs and events at any Putnam Library location, including virtually?

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* 9. How would you like to attend library programs in the future?

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* 10. Speaking of programs and events, what type of programs would you like to see in the future?  This might include subjects you'd like to learn about, age ranges you would like to see events for, community resources you want to learn more about, etc.

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* 11. As a final question, we want your thoughts on how we are doing meeting your expectations.  We strive to be a courteous, professional, and help you find the resources you need.
Please share with us here, or by emailing or messaging us, whether you are satisfied with your library and your thoughts on how we could improve. 

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