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How Did We Do?
1.
Were you satisfied with the quality of the merchandise you received?
Yes
No
If No, Please indicate your dissatisfaction
2.
Were you satisfied with the quality of the decoration on your item?
Yes
No
If No, Please indicate your dissatisfaction
3.
How responsive are our representatives to your questions?
Very Responsive
Responsive
Not Responsive
If not responsive can you indicate the area of concern?
4.
How knowledgeable was your sales representative?
Extremely knowledgeable
Very knowledgeable
Moderately knowledgeable
Slightly knowledgeable
Not at all knowledgeable
5.
Did you receive your order on time?
Yes
No
If No, were you informed of any possible delays?
6.
How would you rate your overall experience with your order from start to finish?
Excellent
Very Good
Good
Fair
Poor
Other (please specify)
7.
How would you rate your overall experience with PDI as a company?
Excellent
Very Good
Good
Fair
Poor
Other (please specify)
8.
Would you recommend PDI to a colleague?
Yes
No
If yes, May we contact that person? Could you supply the contact information below?
9.
What is the best service or services that you like about PDI's offerings? (You may select multiple answers)
Customer Support
Creative Services/Graphic Design
Merchandise Selection
Brand and Image Management
Technology Services
Fulfillment/Warehousing Services
Web Store Development
Web Store Services
Digitizing Services
Embroidery Services
Screen Printing Services
Personal Sales Representation
Creativity
All Services Under 1 Roof
Other (please specify)
10.
If you could offer one improvement, suggestion or comment to our services, what would it be?
