Hospital Signage Have Your Say We are doing an audit of our hospital signage. This survey will help us look at wayfinding in the general or public areas of our facility. Wayfinding means all the ways in which people find their way from place to place. We value your open and honest feedback and will use your comments to help us to understand where we can make improvements. Your feedback can help us to provide the best possible experience for all users of our facility in the future. Thank you for taking the time to provide your comments. Question Title * 1. Which hospital facility are you commenting on? (if not the name, the location) Question Title * 2. Who do you represent? Patient Carer / family member Visitor Local business Service provider Hospital staff Other (please specify) Question Title * 3. How often do you visit this facility? Daily Weekly Monthly Yearly First visit Question Title * 4. What part of this facility are you commenting on? Main entrance Emergency department Community health Outpatients General wards Allied health Other (please specify) Question Title * 5. How would you describe getting around this facility? Very easy Reasonably easy Bit confusing Very confusing Extremely confusing Question Title * 6. Rate the following statements. Great Good Fair Poor Very poor Overall how would you rate the signage in the facility? Overall how would you rate the signage in the facility? Great Overall how would you rate the signage in the facility? Good Overall how would you rate the signage in the facility? Fair Overall how would you rate the signage in the facility? Poor Overall how would you rate the signage in the facility? Very poor How would you rate how easy signs are to read? How would you rate how easy signs are to read? Great How would you rate how easy signs are to read? Good How would you rate how easy signs are to read? Fair How would you rate how easy signs are to read? Poor How would you rate how easy signs are to read? Very poor How would you rate the location of signs? How would you rate the location of signs? Great How would you rate the location of signs? Good How would you rate the location of signs? Fair How would you rate the location of signs? Poor How would you rate the location of signs? Very poor How would rate the directional instructions? How would rate the directional instructions? Great How would rate the directional instructions? Good How would rate the directional instructions? Fair How would rate the directional instructions? Poor How would rate the directional instructions? Very poor How would you rate the frequency of signage? How would you rate the frequency of signage? Great How would you rate the frequency of signage? Good How would you rate the frequency of signage? Fair How would you rate the frequency of signage? Poor How would you rate the frequency of signage? Very poor Comment: Question Title * 7. What part of the facility do you find the most confusing? All areas Outside the facility Front entrance Emergency Department Inside the facility No areas Comment: Question Title * 8. In your opinion how could signage be improved? (select all that apply) More signs Bigger signs Smaller signs Less signs Better locations for signs More maps More instructional signage More arrows More symbols Other (please specify) Question Title * 9. What is most important to you to improve signage at the facility? (select one) More signs Bigger signs Smaller signs Less signs Better locations for signs More maps More instructional signage More arrows More symbols Other (please specify) Question Title * 10. Do you have any suggestions on how we can improve the signage at this facility? Thank you for taking the time to provide your feedback! Done
