ABA meets regularly with publishers to advocate on behalf of bookstores. In addition, the ABA CEO, COO, and Board officers meet annually with publishers to discuss topics of importance to the members. In preparation for these upcoming meetings, we would appreciate you responding to this brief 5-minute, 10-question survey, no later than 6:00pm ET 4/14/21. Thanks in advance for your assistance.

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* 1. In your experience, which publishers have the fewest damaged shipments? On a scale of 1 to 10, 10 being best i.e. fewest damages.

  1 2 3 4 5 6 7 8 9 10 N/A or no opinion
Hachette/Disney, Abrams, Chronicle
Harper
Ingram/IPS
Macmillan/ Bloomsbury
PRH/ Candlewick/ + clients
Scholastic
Simon & Schuster
Sourcebooks
Workman
WW Norton

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* 2. Which publishers are best at processing/crediting damages? On a scale of 1 to 10, 10 being best i.e. easiest, fastest credits for damages.

  1 2 3 4 5 6 7 8 9 10 N/A or no opinion
Hachette/Disney, Abrams, Chronicle
Harper
Ingram/IPS
Macmillan/ Bloomsbury
PRH/ Candlewick/ + clients
Scholastic
Simon & Schuster
Sourcebooks
Workman
WW Norton

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* 3. If you scored any one publisher an 8 or above for the previous question, in what ways are their processes or credit claims easier than other publishers?

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* 4. How valuable would Batch electronic invoice payment system be to your business if all of the publishers participated?

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* 5. Please rate the publishers on their demonstrated commitment to diversity. On a scale of 1 to 10, 10 being the strongest demonstrated commitment when it comes to diversity of authors, books, and staff as well as diversity initiatives and commitment to diverse booksellers/bookstores.

  1 2 3 4 5 6 7 8 9 10 N/A or no opinion
Abrams
Bloomsbury
Candlewick
Chronicle
Disney
Hachette
Harper
Independent Presses
Ingram/IPS
Macmillan
PRH
Scholastic
Simon & Schuster
Sourcebooks
Workman
WW Norton

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* 6. Which publishers have the best B2B terms? On a scale of 1 to 10, 10 being the best B2B terms. (Discount, fewest restrictions, etc.)

  1 2 3 4 5 6 7 8 9 10 N/A or no opinion
Abrams
Bloomsbury
Candlewick
Chronicle
Disney
Hachette
Harper
Independent Presses
Ingram/IPS
Macmillan
PRH
Scholastic
Simon & Schuster
Sourcebooks
Workman
WW Norton

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* 7. If you scored any one publisher an 8 or above for the previous question, what makes their B2B terms better than other publishers?

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* 8. Which publishers offer the best financial support for virtual events? On a scale of 1-10, 10 being best financial support.

  1 2 3 4 5 6 7 8 9 10 N/A or no opinion
Abrams
Bloomsbury