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Customer Service Satisfaction Survey

The San Bernardino Municipal Water Department (SBMWD) values your input. Please take a moment to let us know how we are doing or how we can improve to better serve you. We appreciate your feedback. 

To report a water or sewer issue or for assistance with your account, please contact SBMWD Customer Service directly by calling (909) 384-5141. For online access to billing information and balance inquiries, sign up for an SBMWD Online eBiller account at

Question Title

* What was the reason for your contact with Customer Service?

0 of 14 answered