Sales, E-Commerce and Productivity During the COVID19 Crisis
2.
Marketplaces & e-Commerce
1.
The distribution arm of Amazon, called Amazon Business, launched in Canada in October 2019. How concerned are you that Amazon Business will hurt your business results?
Not concerned at all
Mildly concerned
Moderately concerned
Very concerned
Extremely concerned
(Optional) Please provide any comment you wish to share:
2.
Will you make any changes in your business due to Amazon Business launching?
Yes
No
(Optional) Why or why not?
3.
Are you open to the idea of selling through Amazon Business?
Yes
No
Not sure
(Optional) Please explain your thinking:
4.
Approximately what % of your company's total sales come through ALL digital channels? Please include website, EDI, email-to-order software (e.g., Conexiom), e-Procurement, etc.
5.
Approximately what % of your company's total sales come from JUST your website?
6.
During the COVID-19 pandemic, do you believe you GAINED or LOST market share from your competitors?
Lost significant share
Lost some share
Stayed the same
Gained some share
Gained significant share
Not sure
(Optional) Please explain your answer:
7.
Do you believe your current e-commerce capabilities affected your company’s performance vs. competitors during the pandemic?
Our e-commerce capabilities helped us
GAIN MARKET SHARE
during the pandemic.
Our e-commerce capabilities made us
LOSE MARKET SHARE
during the pandemic.
Neither/Don't know
(Optional) Please provide any comments regarding your answer:
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