The Phoenix Company of Chicago Inc. & Affiliated Companies Survey

The Phoenix Company of Chicago values your opinion on our products and services and we welcome your contribution to help us improve. Each survey is submitted to our management team for review and adds to our continuous improvement plan.

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* 1. In terms of responsiveness and professionalism how would you rate our Inside Sales Representatives?

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* 2. In your experience, has our response time to quotes been adequate?

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* 3. How important was price in your decision to use our company?

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* 4. Do you feel our lead times are...

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* 5. How would you rate the quality of our products?

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* 6. On a scale of 1 to 5, where 1 is least satisfied and 5 is very satisfied, how would you rate your experience with our Engineering Team.

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* 7. How would you rate your experience with our Manufacturer Representatives?

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* 8. Are you aware of the Phoenix products offered by our distributor, East Coast Microwave?

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* 9. If you have utilized our distributor, East Coast Microwave, how satisfied are you with their service?

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* 10. When you think of innovative solutions do you think of The Phoenix Company of Chicago, Inc. / Mil-Con?

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* 11. We welcome any feedback, opportunities for improvement, or compliments you may have for us. If you wish to speak directly with a Sales Representative please contact us at 630-595-2300. Thank you for taking the time to complete this survey.

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