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* 1. How did you first hear about HomeLife Academy?

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* 2. How long has your family been with HLA?

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* 3. How often do you refer people to HomeLife Academy?

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* 4. What is your primary or preferred method of communication when interacting with HLA?

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* 5. How responsive is HLA with our communication?

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* 6. Do you feel HLA communication and keeps families up to date with changes and policies in an effective manner?

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* 7. If available, would you utilize and/or benefit from other methods of communication, support, and learning from HLA such as webinars, videos, and podcasts?

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* 8. How user-friendly do you find the Applecore grade reporting system and features provided?

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* 9. How satisfied are you with the support offered by HLA?

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* 10. What feature/service offered by HLA is most important to you?

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* 11. How easy is it to find information on our website (www.homelifeacademy.com)?

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* 12. Has the "Submit for Approval" button been helpful in getting re-enrolled and receiving your Confirmation of Enrollment?

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* 13. Overall, how satisfied are you with your experience here at HomeLife Academy?

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* 14. Do you feel that our fees are reasonable for the service and value provided?

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* 15. Rate the ease of use of your myHLA member login and Request Manager.

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* 16. How likely are you to recommend HLA to your friends and family?

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* 17. Which words would you use to describe HLA?

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* 18. What features, services, and programs would you like to see added at HLA?

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* 19. What type of devices do you typically use to engage with HLA, grade reporting, etc.

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* 20. What browser does your family typically use?

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* 21. Which, if any, social media platforms do you engage with regularly?

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* 22. What methods of learning and support do you, as the parent, find most enjoyable and helpful?

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* 23. HLA offers many things aside from registration - are you aware of these services, publications, and offerings? Which of the following have you used or found beneficial in your time with HLA?

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* 24. Why did you choose HLA? What were some of your deciding factors?

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* 25. Thanks to you, our HLA families, we have been able to continue to grow and help more homeschoolers. In an effort to continually improve and better support and serve you, HLA has implemented several changes over the past few years. Have you noticed or been affected by these changes? In what ways? Is there anything we could do differently and/or better?  HLA would love your feedback and are always open to hear how we can serve you effectively.  Share your thoughts.

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