a. Staff talked to me about what medications I am taking at home. (e.g. prescription, supplements, herbal, etc.)
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b. Staff talked to me about my health care options. (e.g. procedures/tests/treatments)
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c. My health care provider used words I could understand.
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d. I had the necessary information needed to make good decisions about my health.
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e. The staff kept my information confidential and secure.
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