Please use this survey to provide feedback about your experience using our HelpLine

This form allows you to make a complaint or suggestion to the Peer Support HelpLine. All fields are optional, and you have the option to remain anonymous. 

This form is reviewed by the Manager, Peer Support. You can also reach her by email if you wish, at minnaf@youthline.ca. The results of this form may also be shared with Shift Supervisors, or with a volunteer if we suspect they may have been the person who took your chat, text, or call.

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* 1. What approximate date and time did you contact the HelpLine? This helps us connect your call/chat/text experience with the volunteer who may have spoken with you.

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Time

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* 2. How did you reach us?

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* 3. Please describe what you would like us to know about your call/chat/text experience

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* 4. If you would like a follow-up response, you may leave your email here. Please remember that by leaving your email you will no longer be anonymous to us. Leaving your email is optional. 

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