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Customer Connect Authentication - Interviewer Survey
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1.
What is the number of this interview?
(Required.)
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2.
Rate how the Participant felt about the interview and survey process.
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
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3.
How long did the interview and survey take?
(Required.)
Less than 5 minutes
5 to 10 minutes
10 to 15 minutes
More than 15 minutes
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4.
With what, if any, did the Participant need help. Check all that apply.
(Required.)
Creating Username
Creating Password
Receiving a Verification Link in your Email
Resetting a Password
Establishing Two Factor Authentication (2FA)
None
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5.
The Participant easily read the verbiage on the screens.
(Required.)
Agree
Disagree
If Disagree, then provide additional information.
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6.
The Participant liked the overall look and feel (colors, icons, fonts, etc) of the Customer Connect screens.
(Required.)
Agree
Disagree
If Disagree, provide additional information.
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7.
Is there anything else you'd like to add about this Participant's experience with the prototype?
(Required.)
