We are conducting a short survey to evaluate the delivery of village services.  Your response can be anonymous or you can provide optional contact information.  There will be three village meetings to follow up on the survey results as well as gather more information and answer questions.  The meetings are scheduled for Feb. 12, March 3, and March 19.  See the January Mayor's Message or Village website (www.harwoodheights.org) for times and locations.

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* 1. To better identify areas of service, please indicate where you live in Harwood Heights.

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* 2. How long have you been a resident or property/business owner in Harwood Heights?

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* 3. How would you rate the responsiveness of the HARWOOD HEIGHTS POLICE?

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* 4. Please share any comments you may have about the HARWOOD HEIGHT POLICE.

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* 5. Overall, how satisfied or dissatisfied are you with the service (e.g., snowplowing, water main breaks, street maintenance, etc) of HARWOOD HEIGHTS PUBLIC WORKS

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* 6. Please share any comments you may have about the HARWOOD HEIGHTS PUBLIC WORKS.

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* 7. How would you rate the quality of customer service you have received from the HARWOOD HEIGHTS OFFICE STAFF?

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* 8. Please share any comments you may have about the HARWOOD HEIGHTS OFFICE STAFF.

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* 9. Overall, how satisfied or dissatisfied are you with the HARWOOD HEIGHTS BUILDING DEPARTMENT (e.g. Permits, Inspections, etc)?

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* 10. Please share any comments you may have about the HARWOOD HEIGHTS BUILDING DEPARTMENT.

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* 11. Which of the following words would you use to describe the Village of Harwood Heights services (e.g., Police, Public Works, Office Staff, and Building Department)?  Please check all that apply.

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* 12. How would you rate the responsiveness of the MUNICIPAL CONSOLIDATED DISPATCH (i.e., 911 Call Center)?

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* 13. Please share any comments you may have about the MUNICIPAL CONSOLIDATED DISPATCH (i.e., 911 Call Center).

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* 14. How likely are you to recommend to a friend that Harwood Heights is a good community to live in?

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* 15. Do you have any comments or suggestions to improve Village services?

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* 16. (OPTIONAL) Please provide the following information

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