The Australian Skills Quality Authority (ASQA) requires all applicants enrolling in a training program consisting of nationally accredited unit of competencies to complete a pre-course survey and interview to ensure applicants are fully informed about the course structure, time commitment, and the training provider’s policies. This process involves determining applicant's time available to study, as well as literacy, numeracy, and computer skills to ensure they have the ability to successfully complete the course. This survey will take around 10 minutes to complete. If you have any questions about the survey, please contact ACES at 1300 889 845.

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1. Your Name (Required.)

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2. Your Mobile Number (Required.)

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3. What inspired you to enrol in this course (lived experience clutter, helping friends or family with organising, work in the field...)? (Required.)

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4. What are your career or study goals? (Required.)

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5. Do you have any previous experience or knowledge related to this field of study or work (interior design, feng shui, professional organising, social work..)? (Required.)

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6. Are there any potential barriers that might impact your ability to complete the course (e.g., health condition, disability, learning difficulties, digital literacy, cultural issues, time issues arising from work commitments, family responsibilities or travel)? If so, please describe. (Required.)

PRE-COURSE REVIEW

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7. I have reviewed the course structure, assessment tasks, and overall workload required to complete this course outlined HERE, and satisfied that my chosen course meets my needs. I know I can discuss this further with ACES (1300 889 845) (Required.)

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8. I understand the time commitment required to complete this course is approximately 8 hours per week (Required.)

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9. I have reviewed the Pre-Enrolment Information on the ACES website (HERE) and understand the terms and conditions regarding refunds and withdrawals. (Required.)

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10. I am confident I meet the course entry requirements shown on the website (HERE) (Required.)

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11. I understand I will be contacted by ACES to undertake a Course Entry Interview by phone, to ensure I understand the course structure, requirements to complete the course and ensure it meets my needs (Required.)

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12. The job roles and/or career paths explained on the website are clear to me (Required.)

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13. I understand I can speak with and gain support from my ACES trainer during my course, and that I should notify my trainer if I find I am having difficulty understanding any of the course information or completing the assessments (Required.)

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14. I know that ACES will collect and use some necessary personal information for the purposes of enrolling me into my course and details are explained in the ACES Privacy Policy which I can read on the website (Required.)

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15. If I have a complaint, I can refer to the ACES complaint policy on the website (HERE) (Required.)

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16. Which of the following are the ways you find that you learn best?
Tick each that applies to you. (Required.)

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17. Which of the following learned skills do you bring into this course?
Tick if you have these skills. Leave blank if you do not have the skill or if you are not sure

LANGUAGE and LITERACY REVIEW
Please complete the Language, Literacy and Numeracy evaluation for entry to this course.

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18. A home originally built in the 1950s is currently undergoing renovations on the day you conduct your assessment. Which of the following hazards are you concerned about? (You may tick more than one response) (Required.)

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19. “Clutter in the home can increase stress, reduce productivity and make it harder to clean.”
In 2 sentences, explain what this statement means and give one example of how clutter could affect a person’s daily life. (Required.)

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20. Imagine a client has asked for your help to declutter their bedroom so they can sleep better. In 2 sentences, write the advice you would give them. (Required.)

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21. When sorting through belongings, many people use boxes or bags labelled clearly so items do not get mixed up. What is the main purpose of labeling boxes or bags during decluttering? (Required.)

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22. You are organising a bookshelf. Each shelf can hold 25 books. If you own 88 books, how many full shelves will you need, and how many books will be left for the next shelf? (Required.)

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23. A client becomes visibly distressed as you discard items from a room. How do you react? (Required.)

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24. Read the following article and answer the question below.

Decluttering is the process of removing unnecessary items from a space and organising what remains so the area is easier to use and maintain. Many people find that decluttering reduces stress, saves them time when looking for things, and creates a more peaceful living environment. A clear and simple organisation system—such as sorting items into categories like “remain,” “donate,” and “discard”—helps people make decisions more easily.
According to the article, what is one benefit of decluttering? (Required.)

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25. Some of the following words are not spelled correctly?
REWRITE ONLY THE CORRECT WORDS IN THE BOX AT THE BOTTOM. There are 10.
  • The temprature was too high and broke the glass sorcepan.
  • The building was scatered with broken pieces of metel and wood and fibaglass.
  • Professional organisas remove cluta from homes
  • The best form of advertising is by personal referal and testimonys.
  • Most course graduats are pleased that they know conciderably more than when they started the course
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DIGITAL LITERACY

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26. Do you consider yourself to be digitally literate (ie have basic Word processing skills, ability to find information online and learn new software)? (Required.)

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27. How frequently do you use a computer? (Required.)

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28. Do you have access to a reliable internet connection and a device (e.g. computer, tablet or smartphone) that you can use to complete this course? (Required.)

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29. Have you undertaken any online training? (Required.)

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30. Can you create, edit and save a basic document using Word, Google Docs, or a similar program? (Required.)

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31. Are you confident sending and receiving emails, including opening and attaching files? (Required.)

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32. Can you use a web browser (e.g. Chrome, Safari) to search for information online? (Required.)

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33. Have you uploaded or downloaded files from a website, online platform, or email before? (Required.)

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34. If you had a technical issue (e.g., internet not working, file won't open), would you know how to try and fix it or where to get help? (Required.)

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35. How confident do you feel using digital tools to complete this course? (Required.)

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