Exit this survey >> Supervisory Training | Online Learning - Course Review 50% of survey complete. Question Title * 1. Please enter your Full Name, Title and Department. This is required for proper recordkeeping. Thank you. Question Title * 2. What is your reason for taking the course today? New Hire {Required or recommended to meet Employee Training Plan requirements} Referral {The course was recommended to me by another county employee} Self referral {I want to expand my knowledge and enhance my skill set} Supervisor {My supervisor recommended I take this particular course} Promotion {I have a new position and this is a requirement of my new position's training plan} Required {My mgr/supervisor notified me this course is required, as a follow up to concerns or issues} Follow Up {I decided to take this course as a follow up to a county workshop or seminar} Other Reason Other (please specify) Question Title * 3. Which of the following BASES OF POWER are used most by effective leaders? Choose all that apply. Legitimate Reward Expert Referent Coercive Question Title * 4. Which of the following IS NOT one of the "6 steps to building expert power" you learned about? Act confidently Maintain credibility Flexible leadership Promote and image of expertise Keep yourself Informed Question Title * 5. Fill in the blank. If you want to be a great leader, you must _____________________. Question Title * 6. What is one way to say "thank you" to an employee that does not involve money? Question Title * 7. When dealing with a difficult person who keeps asking you questions, you should: Try a winning phrase like, "Can we try..." Question their ability to communicate, "What is wrong with you?” Have a humorous response. Agree to disagree and move on. Question Title * 8. Which of the following IS NOT a question to ask yourself to find out if you communicate effectively. "Do I treat everyone with kindness and compassion?" "Do my team members really take the time to understand where I am coming from?" "Do I share information that I know is helpful to others, or do I withhold it?" "Do I take opportunities to encourage others?" Question Title * 9. Having an open door policy means.... You are available more often than not. Your team members will know where to leave any notes for you. Team members do not have to knock, they can just come in when your door is closed. Your door is always open. Question Title * 10. What does E.A.P stand for? Employee Assistance Program Employees Assisting People Employee Administration Plan Question Title * 11. Name at least 2 of the "10 Biggest Mistakes Supervisors Can Make." Question Title * 12. ABOUT YOURSELF.Which of the 8 "Key Tactics for Developing Employees" do you think is the best way to positively influence your team? Next >>
