We constantly seek to understand what our customers need and if we met their needs
We constantly seek to understand what our customers need and if we met their needs Disagree
We constantly seek to understand what our customers need and if we met their needs Somewhat Disagree
We constantly seek to understand what our customers need and if we met their needs Neutral
We constantly seek to understand what our customers need and if we met their needs Somewhat Agree
We constantly seek to understand what our customers need and if we met their needs Agree
We constantly seek to understand what our customers need and if we met their needs N/A
We have a clear business strategy that drives decision-making
We have a clear business strategy that drives decision-making Disagree
We have a clear business strategy that drives decision-making Somewhat Disagree
We have a clear business strategy that drives decision-making Neutral
We have a clear business strategy that drives decision-making Somewhat Agree
We have a clear business strategy that drives decision-making Agree
We have a clear business strategy that drives decision-making N/A
Our leaders inspire trust and motivate people towards a common goal
Our leaders inspire trust and motivate people towards a common goal Disagree
Our leaders inspire trust and motivate people towards a common goal Somewhat Disagree
Our leaders inspire trust and motivate people towards a common goal Neutral
Our leaders inspire trust and motivate people towards a common goal Somewhat Agree
Our leaders inspire trust and motivate people towards a common goal Agree
Our leaders inspire trust and motivate people towards a common goal N/A
Tasks and projects are aligned with the company's vision and goals
Tasks and projects are aligned with the company's vision and goals Disagree
Tasks and projects are aligned with the company's vision and goals Somewhat Disagree
Tasks and projects are aligned with the company's vision and goals Neutral
Tasks and projects are aligned with the company's vision and goals Somewhat Agree
Tasks and projects are aligned with the company's vision and goals Agree
Tasks and projects are aligned with the company's vision and goals N/A
We collect and monitor effective metrics related to all critical processes
We collect and monitor effective metrics related to all critical processes Disagree
We collect and monitor effective metrics related to all critical processes Somewhat Disagree
We collect and monitor effective metrics related to all critical processes Neutral
We collect and monitor effective metrics related to all critical processes Somewhat Agree
We collect and monitor effective metrics related to all critical processes Agree
We collect and monitor effective metrics related to all critical processes N/A
We know what to do when a process isn't meeting the requirements
We know what to do when a process isn't meeting the requirements Disagree
We know what to do when a process isn't meeting the requirements Somewhat Disagree
We know what to do when a process isn't meeting the requirements Neutral
We know what to do when a process isn't meeting the requirements Somewhat Agree
We know what to do when a process isn't meeting the requirements Agree
We know what to do when a process isn't meeting the requirements N/A
Our processes are well defined including the expected quality, cost and training
Our processes are well defined including the expected quality, cost and training Disagree
Our processes are well defined including the expected quality, cost and training Somewhat Disagree
Our processes are well defined including the expected quality, cost and training Neutral
Our processes are well defined including the expected quality, cost and training Somewhat Agree
Our processes are well defined including the expected quality, cost and training Agree
Our processes are well defined including the expected quality, cost and training N/A
In our organization, new ideas are expected, valued and well-received
In our organization, new ideas are expected, valued and well-received Disagree
In our organization, new ideas are expected, valued and well-received Somewhat Disagree
In our organization, new ideas are expected, valued and well-received Neutral
In our organization, new ideas are expected, valued and well-received Somewhat Agree
In our organization, new ideas are expected, valued and well-received Agree
In our organization, new ideas are expected, valued and well-received N/A
We have a formal way to implement new ideas and measure the resulting impact
We have a formal way to implement new ideas and measure the resulting impact Disagree
We have a formal way to implement new ideas and measure the resulting impact Somewhat Disagree
We have a formal way to implement new ideas and measure the resulting impact Neutral
We have a formal way to implement new ideas and measure the resulting impact Somewhat Agree
We have a formal way to implement new ideas and measure the resulting impact Agree
We have a formal way to implement new ideas and measure the resulting impact N/A