Thank you for attending your appointment with headspace Bankstown. We would like to gather some feedback about how your appointment went and how we could improve our services.

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* 1. My headspace appointment was:

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* 2. Who have you had an appointment with?

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* 3. I felt that the quality of my telehealth appointment was the same as if it was an in-person appointment.
Skip if not applicable.

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* 4. The telehealth (video or telephone) appointment was more convenient than having to come in to the headspace centre.
Skip if not applicable.

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* 5. I felt well prepared for the appointment (e.g. the headspace team prepared me and I knew what to expect).

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* 6. Did you feel safe and comfortable during the appointment?

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* 7. Would you recommend our service to a friend or family member?

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* 8. What did you like or not like about your appointments with your clinician?

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* 9. If you were to choose between telehealth and in-person appointments, which would you prefer?

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* 10. How could we improve our service? Any other comments?
If you'd like a response from us, please leave your full name and email address below.

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