Houston-Harris County Emergency Rental Assistance Program

You may submit your complaint using the following form, or by phone or mail.

The City of Houston Housing and Community Development Department (HCDD) welcomes feedback and complaints from any member of the public. Complaints are accepted in writing (Attn Complaints and Appeals, 2100 Travis St, 9th Floor, Houston TX 77002) or over the telephone (832-393-0550). Please report any complaints and suspicions of fraud, waste or abuse you observe. All potential fraud reports involving the use of federally funded Pandemic assistance programs will be investigated.

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* 1. Did you receive rental assistance from BakerRipley or Catholic Charities?

Yes

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* 2. Did your landlord (check all that apply)

Charge you any fees such as late fees, penalties or interest

Refuse to give you credit for partial payments

Refuse to cancel any prior notices/filings for eviction

Provide any further notices to evict

Otherwise interfere with your possession of the unit (for example, locked you out)

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* 3. Your (Tenant) Name

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* 4. Phone Number

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* 5. Home Address

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* 6. Name of Landlord

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* 7. Phone Number

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* 8. Eviction Court Case Number (optional)

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* 9. When was the assistance approved/received? (optional)

Date