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* 1. Did provider explain usage of equipment/supplies in a clear and concise manner?

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* 2. Did provider treat you with dignity and respect?

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* 3. Were you given provider's phone number to contact the provider if you have any questions or concerns?

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* 4. Did you receive all signed paperwork via email or via hardcopy?

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* 5. Was therapist/technician knowledgeable with the delivered equipment?

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