Copy of Thelma's Quality of Service Survey Quality of Service Question Title * 1. Speed of service? Far above average Above average Average Below average Far below average OK Question Title * 2. The staff were friendly, attentive, and knowledgeable Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 3. The food was fresh, prepared well, and arrived hot. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 4. The accuracy of your order? Far above average Above average Average Below average Far below average OK Question Title * 5. How would you rate the taste of your meal? Excellent Good Average Below average Poor OK Question Title * 6. The wait times were reasonable Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 7. How would you rate the cleanliness of our restaurant? Far above average Above average Average Below average Far below average OK Question Title * 8. How often do you order from us? Always Usually Sometimes Rarely Never OK Question Title * 9. Would you recommend our restaurant to a friend or relative? Yes No OK DONE/THANK YOU