Please take a few moments to provide us with some feedback regarding our Information Builders Customer Care Programs.  Thank you!

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* 1. Contact Information

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* 2. How useful were the topics presented at the last User Group meeting you attended?

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* 3. Were there any topics that you wanted to hear about that were not covered?

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* 4. Was the date/time/location of the User Group convenient for your schedule?

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* 5. How often would you like to meet for your local User Group meetings? 
(Please specify if you would like to meet 1-2 times or more a year)

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* 6. If you have not attended a recent User Group, can you let us know why and how we can help you justify your participation?

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* 7. Would you be interested in hosting a User Group on-site at your location?

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* 8. Do you have any suggestions to improve our future User Group meetings?

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* 9. In addition to the Local User Group Program, Information Builders also offers Virtual Online sessions on Product Updates, Techniques, Case Studies and more. Are you aware of these sessions?

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* 10. Do you have any topic suggestions for our future Virtual User Groups? (If you would like to present a technique or your case study for a virtual session, please let us know)

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* 11. Do you have any suggestions to improve our future Virtual User Groups?

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* 12. Do you have any questions/comments about our online community, Focal Point? (Focal Point is an interactive forum where you can post questions, share techniques, and collaborate with others)

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* 13. Please provide us with any additional comments, feedback, experience regarding our Customer Care Programs - Local User Groups, Virtuals, and Focal Point Online Community.

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* 14. Please provide us with feedback regarding our Customer Support Services and our Technical Support Center. This feedback is important to us to help improve your experience as a customer.

Thank you for being a customer of Information Builders! 

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