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Bluewater Health ICU - Patient/Family Experience Survey
We value the feedback you provide on this survey. The information helps guide us in providing exemplary care for all our patients.
**Your responses are anonymous unless you choose to provide your name**
1.
I am a:
Patient
Family Member
2.
Were you given the Patient Information Folder and oriented to the unit on admission?
Yes
No
Unsure
Comments
3.
The ICU staff were readily willing and able to address my, or my family member's, concerns/questions:
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments
4.
The staff explained my, or my family member's, medical condition in a manner that I could fully understand:
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments
5.
The ICU team's response to my, or my family member's, needs were:
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments
6.
I was as involved with my, or my family member's, daily plan of care as I wanted to be:
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments
7.
The ICU team introduced themselves prior to providing care:
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments
8.
I, or my family member, was treated with courtesy, respect, compassion, and kindness:
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments
9.
I was satisfied with the way my, or my family member's, pain was assessed and treated by the ICU team:
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments
10.
Rate the quality of care received on the unit during your stay:
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments
11.
Is there anything else that you would like to tell us about your, or your family member's, stay on this unit?
Current Progress,
0 of 11 answered