THE PALMS SHOPPING CENTRE - CUSTOMER SURVEY 2022

Take 5 minutes to complete this short survey so we can improve The Palms Shopping Centre for you.
You will receive a FREE coffee voucher (please complete your full name to be able to collect it from the Customer Service Desk).

Also, go in the draw to WIN a $200 Palms gift card.

One entry per person.

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* 1. Personal Details

Name

ZIP/Postal Code

Email Address

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* 2. What is your gender?

Male

Female

Non-binary

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* 3. Which category below includes your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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* 4. Which of the below best describes your household?

I am living with a partner - no childern at home

I am an adult living with my parents

I am single, living alone

I share a home with other adults (not my parents or partner)

Family household or single parent

Other with no childern at home

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* 5. What specific day do you usually visit the The Palms Shopping Centre?

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

None of the above

More than one day a week (please specify):

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* 6. How often do you shop at The Palms Shopping Centre?

Daily/several times a week

Once a week

Once a fortnight

Once a month

Every 2-4 months

Every 6 months

Once a year

Less than once a year

Never

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* 7. What's your average time spent in The Palms Shopping Centre?

under 30 minutes

1 hour

more than 1 hour

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* 8. What is your main reason for visiting The Palms Shopping Centre?

Eating & dining

Fashion shopping

Entertainment

Essential shopping: chemist, supermarket, phone company

Other (please specify)

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* 9. What shops would you like to see in The Palms Shopping Centre?

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* 10. How do you compare The Palms Shopping Centre with other shopping centres in Christchurch?

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* 11. How long does it take you to travel to The Palms Shopping Centre?

Up to 15 minutes

Between 15 and 30 minutes

Between 30 and 45 minutes

More than 1 hour

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* 12. Do events in the centre encourage you to visit The Palms Shopping Centre?

Yes

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* 13. What changes could we make to enhance your experience at The Palms Shopping Centre?

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* 14. What would encourage you to visit The Palms Shopping Centre?

Events

Promotional offers/sales

Free gift/offers when you shop

Other (please specify)

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* 15. What social media channels are you following for The Palms Shopping Centre?

TikTok @thepalmschristchurch

Instagram @thepalmschristchurch

Facebook (The Palms Shopping Centre)

None but I will

None I don't use social media

THE PALMS SHOPPING CENTRE - CUSTOMER SURVEY 2022

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* 1. Personal Details

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* 2. What is your gender?

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* 3. Which category below includes your age?

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* 4. Which of the below best describes your household?

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* 5. What specific day do you usually visit the The Palms Shopping Centre?

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* 6. How often do you shop at The Palms Shopping Centre?

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* 7. What's your average time spent in The Palms Shopping Centre?

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* 8. What is your main reason for visiting The Palms Shopping Centre?

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* 9. What shops would you like to see in The Palms Shopping Centre?

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* 10. How do you compare The Palms Shopping Centre with other shopping centres in Christchurch?

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* 11. How long does it take you to travel to The Palms Shopping Centre?

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* 12. Do events in the centre encourage you to visit The Palms Shopping Centre?

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* 13. What changes could we make to enhance your experience at The Palms Shopping Centre?

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* 14. What would encourage you to visit The Palms Shopping Centre?

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* 15. What social media channels are you following for The Palms Shopping Centre?

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* 16. Other comments