Customer Satisfaction Survey This survey is used to assess our team's performance, relay positive feedback to our employees, and discover potential training opportunities. Ultimately, we want our loyal customers, like you, to be happy with our service and our employees to be recognized for their exceptional work. Question Title * 1. Address Name Company Name Address City State Postal Code Country Email Address Phone Number Question Title * 2. Are you enrolled in the Advanced Air Comfort Club? Yes No No, But I'd Like More Information Question Title * 3. How did you hear about Advanced Air, check all that apply? Friend, Family Member, or Contractor Internet Search Radio Television Directory Sticker on Unit Mail Reminder Community Sponsorship Job or Truck Signage I'm A Loyal Customer Other (please specify) Question Title * 4. Who or What Influenced your decision to choose Advanced Air? Question Title * 5. What kind of work did you receive? Demand Repair Service Maintenance Service Installation Question Title * 6. Overall, how do you rate Advanced Air's professionalism, five stars being excpetional? Question Title * 7. Overall, how satisfied are you with the quality of Advanced Air's work, five stars being very satisfied? Question Title * 8. How likely are you to refer Advanced Air to a friend or family member? Extremely Likely Possibly Not At All Likely Question Title * 9. How do you rate the value for our service, five stars being exceptional? Question Title * 10. How responsive have we been in answering your questions and performing work, five stars being exceptional? Question Title * 11. How do you rate Advanced Air's cleanliness in performing work, five stars being exceptional? Question Title * 12. How likely are you to choose Advanced Air again in the future? Extremely Likely Possibly Not At All Likely Question Title * 13. Please describe your overall experience Done
