Friends and Family Survey Streatham High Practice Dear Patient,The doctors and staff at our practice want to provide the highest standard of care. We would like your experience with us to be pleasant. Feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable. We would be grateful if you could spend a few minutes to answer ALL the questions that apply to you. Question Title * 1. We would like you to think about your recent experiences of our service.How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment? Extremely likely Likely Neither likely nor unlikely Unlikely Extremely unlikely Don't know Question Title * 2. Are you able to get through to the surgery by telephone? Always Usually Sometimes Rarely Never Question Title * 3. Are you able to get an appointment when you want one? Always Usually Sometimes Rarely Never Question Title * 4. Do the staff treat you with dignity and respect? Always Usually Sometimes Rarely Never Question Title * 5. Does the surgery involve you in decisions about your care & treatment? Always Usually Sometimes Rarely Never Question Title * 6. Do you think we provide accurate and up to date information on services and opening hours? Always Usually Sometimes Rarely Never Question Title * 7. We would be grateful if you would take the time to leave a review of your experience of our surgery: Question Title * 8. Would you be happy for us to publish your responses to the above questions anonymously? Yes No Next