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* 1. Thinking of the most recent time you received care virtually, when was this appointment booked?

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* 2. Thinking of the most recent time you received care virtually, did you receive any instructions on how to connect prior to the appointment?

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* 3. How did you connect with your provider?

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* 4. Have you experienced any of the following issues or concerns in relation to this appointment?

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* 5. If you weren't offered virtual care, what would you have done?

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* 6. Overall, compared to an in-person visit, how was your experience with receiving care virtually?

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* 7. I had the opportunity to ask questions about recommended treatment

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* 8. I was involved as much as I wanted to be in decisions about my care and treatment

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* 9. My healthcare provider spent enough time with me

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