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Redcliff Community Social Needs Assessment

Purpose Of Collection:


The Family and Community Support Services (FCSS) of the Town of Redcliff would like to engage residents in a public survey, with the purpose of this survey being to identify the social needs within the town. This valuable feedback from residents in the community is used by FCSS to create programming and help make connections to resources that residents have indicated are of need.

"Social needs" are defined as the human requirements for social interaction and community engagement. This social needs assessment will have questions on topics such as:
  • Quality of life
  • Knowledge of and access to resources
  • Community events
  • Affordable housing
  • Employment
  • Mental health
  • Community inclusion
  • Household demographics
  • Volunteerism
  • Suggestions
This survey is anonymous, and your responses can in no way identify who you are. Please fill out the survey to the best of your ability and follow the return instructions on the last page. FCSS appreciates your feedback, and thanks you for taking the time to complete this survey.
Quality Of Life

Quality of life is defined as the degree to which an individual's needs are satisfied in all aspects of life, such as health, comfort, safety, social, spiritual, and ecological needs, as well as the need for intellectual, cultural, and physical development.

1.From a social perspective, what "quality of life" aspects are Redcliff's greatest "strengths"?

Select all that apply.
2.Please share any additional information you have about what contributes to a positive quality of life in Redcliff.
3.Do you think that the Town of Redcliff would benefit from a community centre or hub where a person could access resources, activities etc.? If so, why?
Welcoming and Inclusive Community

The Town of Redcliff would like to be a fair and equitable society that promotes respect for all citizens, strengthens the community, reduces causes of disadvantage and inequality and ensures that all citizens in Redcliff thrive and enjoy the best quality of life possible.

In Redcliff, we would like to be a welcoming and inclusive community. We want residents and visitors to feel valued and included.
4.In your experience, is our community welcoming and inclusive, and do we value diversity?
Understanding Social Need in Redcliff

Many factors influence community health and well-being. These factors are referred to as "social determinants of health" and include personal, social, economic, and environmental considerations.

Some of these determinants include income and social status, employment and working conditions, education, social supports, gender, culture, race, and overall healthy behaviours. A social need exists when an individual does not have access to resources and supports needed to lead a healthy life and ensure personal well-being.
5.How important is it to address the following social issues in Redcliff?

Please select the value
Not at all important
Somewhat important
Important
Very Important
Crisis/Emergency
Accessibility (ensuring programs, services, information, activities, and/or environments are accessible, meaningful, and usable for as many people as possible)
Adult education and job skills training
Affordability of programs and services
Aging in place/aging well in community (appropriate services for seniors)
Childcare (space availability, affordability)
Child abuse or neglect
Community engagement (volunteering)
Community safety (vandalism, violent crime, property theft, hate crimes)
Discrimination (race, religious beliefs, colour, gender, gender-identity, gender expression, physical disability, mental disability, ancestry, family status, source of income, sexual orientation, place of origin)
Diversity, equity and inclusion
Domestic violence (intimate partner violence, family violence, gender-based violence)
Elder abuse or neglect
Emergency preparedness (fires, floods, provisions of emergency social services)
Food security (access to enough and nutritious food)
Newcomer programs and services
Primary healthcare
Poverty (when a person or household lacks essential resources- financial or otherwise- to meet basic needs like food or shelter)
Public Transit (availability, accessibility, alternate options)
Sexual violence and abuse
Social isolation (loneliness)
Substance abuse and addictions (alcohol, drugs, gambling etc.)
Suicide
Supports and services for those with special needs
Mental health (challenges, access to supports and programs)
Understanding Housing Issues

Housing affordability is defined as a household spending no more than 30% of their before tax income on housing costs (including utilities).
6.How important is it to address the following housing issues in Redcliff?

Please circle the value.
Not At All Important
Somewhat Important
Important
Very Important
Crisis/Emergency
Housing affordability (ownership) - all ages
Housing affordability (rental) - all ages
Homelessness and housing insecurity
Housing with supportive services to help daily life (seniors, youth, persons with disabilities, people dealing with mental health or other health challenges)
Emergency housing supports
7.Please tell us about any other housing issues that you are aware of in the community.
8.From the social and housing issues you identified, which five issues do you think are most important to address in the next 1 to 5 years?

Please select a maximum of 5 issues.
Accessing Resources

The knowledge of resources in your community and the ability to access those resources plays an important role in an individual's social and physical well-being.
9.What is your level of awareness of the following service providers?
Please check a value.
Not aware of the organization or programs and services they offer
Aware of the organization but not the programs and services they offer
Aware of the organization and the programs and services they offer
Redcliff Family and Community Support Services
Redcliff Senior Citizens Centre
Redcliff Youth Centre
Redcliff Public Library
Medicine Hat Family Service
Alberta Supports
Medicine Hat Community Housing
The Mustard Seed
The Root Cellar
Meals On Wheels
Sanare Centre
Medicine Hat Women's Shelter
Recovery Alberta
Primary Care Alberta
Redcliff Legion (Veteran Support)
AISH/ADAP (Assured Income for the Severely Handicapped)
SAKA (Southern Alberta Kanadier Association)
MHIP (Medicine Hat Immigration Partnership)
BCIS (Brooks and County Immigration Services)
Healthy Aging Alberta
Short Term Billing Assistance
The Veiner Centre
10.Please list any additional organizations or service providers that were not listed.
11.Have you ever encountered any barriers when accessing social programs or services in Redcliff?
12.If you answered "Yes" to question 11, what barrier(s) have you experienced when accessing social programs or services in Redcliff?

Please select all that apply.
13.Please tell us more about the barriers you experienced when trying to access social programs or services.
14.Have you ever had to travel outside of Redcliff to access social programs and supports?
15.If you answered "yes" to question 14, please select all the locations you have had to travel to access social programs and supports.

Please select all that apply.
16.If you answered "yes" to question 14, what types of social programs and supports did you travel outside of Redcliff to access?
17.Are there any social programs or supports that you think are missing in Redcliff and you would like to see be made available?
18.If you answered "yes" to question 17, please explain which social programs or supports you think are missing in Redcliff and would like to see be made available.
19.If more social programs and supports were made available in Redcliff, would you access them?
20.How do you become aware of information on resources available and how to access social programs and services in the area?

Please select all that apply.
Community Engagement

Engagement in the community through volunteer work can support an individuals social and physical well being by creating a sense of belonging, inclusion, and skill development. In our community, organizations rely on volunteers to help facilitate the programming and events that are offered.
21.Have you volunteered locally in the last 2 years?
22.Is there anything that prevents you from volunteering in Redcliff?

Please select all that apply.
23.If you are a volunteer in the community, have you attended the Volunteer Appreciation Event?
24.In you answered "yes" to question 23, please provide feedback on the Volunteer Appreciation Event, and any suggestions you may have for this event in the future.
Community Engagement Through Event Participation

The Town of Redcliff hosts several events throughout the year aimed at encouraging social inclusion, fostering a sense of belonging and providing opportunities for friends and family to engage in activities that support healthy relationship building.
25.In the last 2 years, which of the following events in Redcliff have you attended?

Please select all that apply.
26.What have you liked/enjoyed during those events?
27.If you did not attend an event in Redcliff, why?
28.What suggestions do you have for events that you would like to see in Redcliff?
29.What suggestions do you have on how to improve the events Redcliff currently holds each year?
About You- Understanding Your Household

To accurately define the community needs, it is important to collect basic household data that reflects the demographics existing within the population of Redcliff.
30.Please indicate which of the following age ranges you fall into.
31.How long have you lived in Redcliff?
32.What is your gender?
33.Do you identify as having a disability?
Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment - or -
A functional limitation, whether permanent, temporary or episodic in nature, evident or not, that hinders a person's full and equal participation in society.
34.Are you an Indigenous person (First Nation, Metis or Inuk)?
35.Do you identify as being a member of a visible minority?

Visible minorities are defined as persons who are non-Caucasian in race or non-white in colour and who do not report being Indigenous (First Nation, Metis and Inuk).
36.Which category best describes your race/ethnicity?

Information on race/ethnicity will support initiatives to build greater diversity and inclusion within programs, the community and the organization.
37.What is your annual income?
38.What is your employment status?
39.How did you hear about this survey?
We thank you for participating and taking the time to share your thoughts. This information will be used to better understand the social needs of the residents of Redcliff, and to continue to improve services, programs and resources that are offered by Family and Community Support Services and the Town of Redcliff.

While this survey collects no identifiable information, it is important to understand that both FCSS and the Town of Redcliff strictly follow the regulations set out in the Protection Of Privacy Act Of Alberta.

The personal information obtained relating to the survey is collected under the authority of The Protection Of Privacy Act, Chapter P-28.5, Part 1, Division 1, 4(c); that the information relates directly to and is necessary for an operating program or activity of the public body, including a common or integrated program or service. Information collected will be treated in accordance with the privacy protection provisions of the Protection Of Privacy Act.

The results of the survey may be made available for viewing on the Town's public website or forums. If you have any questions regarding the collection and use of your personal information, please email cps@redcliff.ca or call 403-548-3618.