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Habitat for Humanity Heartland - ReStore Customer Survey
Thank you for participating in our survey. Your responses will help us to improve the ReStore experience (all responses are confidential). We appreciate your open and honest feedback!
1.
Please rate your recent ReStore experience from 1-5 (5 being the highest, 1 being the lowest).
1
1 star
2
2 stars
3
3 stars
4
4 stars
5
5 stars
Leave a comment if you'd like to share about your experience.
2.
Which of the following best describes the ReStore? Please select all that apply.
A second-hand home improvement store
A charity shop
A thrift store
A home and building supply store
A second-hand furniture store
A donation centre
Other (please specify)
3.
How did you first hear about the ReStore?
Through family or friends
On social media (Facebook, Instagram)
Searching online
On the radio
Passing by a ReStore
Through Habitat for Humanity
Other (please specify)
4.
Which ReStore location(s) have you visited? Select all that apply.
Wonderland ReStore
Adelaide ReStore
Pacific ReStore
Brantford ReStore
St. Thomas ReStore
Simcoe ReStore
Stratford ReStore
Woodstock ReStore
5.
How often do you shop at the ReStore?
First time shopper
4+ times a week
1-3 times a week
1-3 times a month
Less than 10 times a year
Only as needed (renovations, DIY projects)
6.
Which of the following best describes why you shop at the Restore? Select all that apply.
To save money
A wide variety of merchandise
Unique merchandise
Convenient location(s)
The customer service
To support Habitat for Humanity
Other (please specify)
7.
Which of the following resources would you use to find products similar to those found at the ReStore? Select all that apply.
Online Sellers (Facebook marketplace, Kijiji)
Hardware stores (Home Depot, Lowe’s, Rona)
Furniture stores (The Brick, JYSK, Leon’s)
Department stores (Walmart, Canadian Tire, Homesense)
Flea markets/ Antique shows
Other (please specify)
Current Progress,
0 of 17 answered
