Welcome to My Survey

In order to complete this review,  you will  need to read chapter 6 of the ProKids Manual. This review must be submitted at least 24 hours before the class you are attending.

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* 1. Please respond to the following so that we can give credit to you for responding.

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* 2. When someone's words and behavior are not congruent, there is a discrepancy between the verbal, non-verbal and feelings part of their message. This is called

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* 3. Check all that could be used as possible sources of information?

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* 4. Good listening skills are the key to addressing conflict.

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* 5. The receiver of a message tends to believe the words of the message over the nonverbal part.

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* 6. Lack of a common goal and differences in ideas about how best to reach that goal are the most frequent collaboration pitfalls.

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* 7. CASA Volunteers are mandated reporters.

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* 8. What "style"  of communication do you use when dealing with conflict?

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* 9. After reading Chapter 6 what questions or concerns do you have?

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