PHA Service Satisfaction Survey
1.
How was your recent contact with the Peoria Housing Authority?
Excellent
Good
Ok
Terrible
Other (please specify)
2.
What was your method of contact?
Phone
In Office Visit
In Home Visit
3.
What department did you contact?
Executive
Human Resources
Finance
Public Housing
Housing Choice Voucher
Family Self-Sufficiency
Moderation & Development
4.
Did the person you spoke with greet you in a friendly and courteous manner?
Yes
No
Neutral greeting
Other (please specify)
5.
What was the purpose of your contact to the PHA?
6.
Was the concern/issue resolved?
Yes
No
Other (please specify)
7.
Please provide any additional comments or suggestions you may have below.
8.
If you would like to be contacted, please provide a name, telephone number and/or email address below.