Dr. Michelle Copeland strives to offer the highest level of service to her patients. We would like to know how you felt about your experience so that we can make sure we are meeting your needs. Your responses are directly responsible for improving our services. All responses are anonymous and kept confidential.

* 1. The website is informative.

* 2. The website was a factor in my choosing Dr. Copeland.

* 3. When calling the office, I received the information I was seeking.

* 4. How was the atmosphere of the office?

* 5. How long was your wait in our office?

* 6. The staff is courteous and professional.

* 7. The length of the consultation was sufficient.

* 8. How were the doctor's and office staff's bedside manner (caring, empathetic)?

* 9. The doctor answered all questions and concerns adequately.

* 10. If you received a consultation regarding a surgical procedure, do you expect to schedule within the next six months? Please tell us what obstacles you face if you are unsure or will not schedule.

* 11. Did you find the costs to be in line with your expectations?

* 12. If you did not find the information you were seeking, please let us know what you were looking for:

* 13. Please let us know what you like best or any ways we can improve your experience.

* 14. Do you consent to your responses being posted anonymously on our website?