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Obstetric Patient and Family Experience Survey
1.
Who is completing this survey?
Patient
Family Member/Caregiver
2.
Your experience was at which Huron Health System Facility?
Alexandra Marine and General Hospital (AMGH - Goderich)
3.
Do you feel that there was good communication about your care between doctors, nurses and other hospital staff?
Never
Sometimes
Usually
Always
Don't know/Not sure
4.
During this hospital stay, did you get all of the information you needed about your condition and treatment?
Never
Sometimes
Usually
Always
5.
Did you get the emotional support you needed to help you with any anxieties, fears or worries you had during this hospital visit?
Never
Sometimes
Usually
Always
Not applicable
6.
Were you involved as much as you wanted to be in decisions about your care and treatment?
Never
Sometimes
Usually
Always
7.
Were you able to get a member of the hospital staff to help you when you needed attention?
Yes, always
Sometimes
No, never
I did not need attention
8.
Before you left the hospital, did you have a clear understanding about all of your prescribed medications, including those you were taking before your hospital stay?
Not at all
Partly
Quite a bit
Completely
Not applicable
9.
Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital?
Not at all
Partly
Quite a bit
Completely
10.
While in the hospital, did your doctor, midwife, or nurse answer your questions about your childbirth in a way you could understand?
Not at all
Partly
Quite a bit
Completely
I did not have a question
11.
While in the hospital, were you given enough information about what to expect about your
physical recovery
after the birth?
Not at all
Partly
Quite a bit
Completely
12.
Were you given enough information about any
emotional changes
you might experience after the birth?
Not at all
Partly
Quite a bit
Completely
13.
While in the hospital, did your doctor, midwife, or nurse discuss different options for pain control during the labour and delivery with you?
Not at all
Partly
Quite a bit
Completely
14.
Overall, was your pain well controlled? Please answer on a scale where 0 is "Not controlled at all" and 10 is "Controlled completely"
0 - Not Controlled at all
1
2
3
4
5
6
7
8
9
10 - Controlled Completely
0 - Not Controlled at all
1
2
3
4
5
6
7
8
9
10 - Controlled Completely
15.
While in the hospital did you get enough information about caring for your baby?
Not at all
Partly
Quite a bit
Completely
16.
While in the hospital, did you get enough information to support your decision to breast or bottle feed your baby?
Not at all
Partly
Quite a bit
Completely
17.
While in the hospital, did doctors, midwives, or nurses give you the assistance and support you needed to help you breast feed your baby?
Not at all
Partly
Quite a bit
Completely
Not applicable
18.
Newborn screening is a blood test done shortly after birth to test for treatable diseases that are not usually apparent in the newborn period. While in the hospital, were you offered a newborn screening test for you baby?
Yes
No
Don't know
19.
While in the hospital, did you get enough information about caring for yourself?
Not at all
Partly
Quite a bit
Completely
20.
After the birth of your baby, were other family members or those close to you able to stay with you as much as you wanted?
Never
Sometimes
Usually
Always
No family or friends were involved
21.
While in the hospital, did doctors, midwives or nurses respect your wishes for labour and delivery in the care that was provided?
Not at all
Partly
Quite a bit
Completely
22.
Before you left the hospital, did hospital staff tell you what symptoms to watch for in your baby?
Not at all
Partly
Quite a bit
Completely
23.
Before you left the hospital, were you given enough information about support services available in your community for you and your baby?
Not at all
Partly
Quite a bit
Completely
24.
Before you left the hospital, did you get enough information from hospital staff about appointments and tests you and your baby needed after you left the hospital?
Not at all
Partly
Quite a bit
Completely
25.
Did your prenatal care prepare you for your labour and delivery at the hospital?
Not at all
Partly
Quite a bit
Completely
26.
Was this your first childbirth experience?
Yes
No
27.
What is your feedback about the AMGH Pregnancy Information Booklet?
Most Helpful?
Could be improved?
28.
Overall...(Please pick a number)
0 I had a very poor experience
1
2
3
4
5
6
7
8
9
10 I had a very good experience
29.
What else would you like to say about this inpatient experience?
(Please do not include any names, contact information, or identifying information)
30.
Is there a staff member or group that you would like to recognize for providing exceptional care or service?
If you have any immediate questions or concerns regarding your experience with us, please contact our Patient Relations Office using the contact information below.