Obstetric Patient and Family Experience Survey Question Title * 1. Who is completing this survey? Patient Family Member/Caregiver Question Title * 2. Your experience was at which Huron Health System Facility? Alexandra Marine and General Hospital (AMGH - Goderich) Question Title * 3. Do you feel that there was good communication about your care between doctors, nurses and other hospital staff? Never Sometimes Usually Always Don't know/Not sure Question Title * 4. During this hospital stay, did you get all of the information you needed about your condition and treatment? Never Sometimes Usually Always Question Title * 5. Did you get the emotional support you needed to help you with any anxieties, fears or worries you had during this hospital visit? Never Sometimes Usually Always Not applicable Question Title * 6. Were you involved as much as you wanted to be in decisions about your care and treatment? Never Sometimes Usually Always Question Title * 7. Were you able to get a member of the hospital staff to help you when you needed attention? Yes, always Sometimes No, never I did not need attention Question Title * 8. Before you left the hospital, did you have a clear understanding about all of your prescribed medications, including those you were taking before your hospital stay? Not at all Partly Quite a bit Completely Not applicable Question Title * 9. Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital? Not at all Partly Quite a bit Completely Question Title * 10. While in the hospital, did your doctor, midwife, or nurse answer your questions about your childbirth in a way you could understand? Not at all Partly Quite a bit Completely I did not have a question Question Title * 11. While in the hospital, were you given enough information about what to expect about your physical recovery after the birth? Not at all Partly Quite a bit Completely Question Title * 12. Were you given enough information about any emotional changes you might experience after the birth? Not at all Partly Quite a bit Completely Question Title * 13. While in the hospital, did your doctor, midwife, or nurse discuss different options for pain control during the labour and delivery with you? Not at all Partly Quite a bit Completely Question Title * 14. Overall, was your pain well controlled? Please answer on a scale where 0 is "Not controlled at all" and 10 is "Controlled completely" 0 - Not Controlled at all 1 2 3 4 5 6 7 8 9 10 - Controlled Completely 0 - Not Controlled at all 1 2 3 4 5 6 7 8 9 10 - Controlled Completely Question Title * 15. While in the hospital did you get enough information about caring for your baby? Not at all Partly Quite a bit Completely Question Title * 16. While in the hospital, did you get enough information to support your decision to breast or bottle feed your baby? Not at all Partly Quite a bit Completely Question Title * 17. While in the hospital, did doctors, midwives, or nurses give you the assistance and support you needed to help you breast feed your baby? Not at all Partly Quite a bit Completely Not applicable Question Title * 18. Newborn screening is a blood test done shortly after birth to test for treatable diseases that are not usually apparent in the newborn period. While in the hospital, were you offered a newborn screening test for you baby? Yes No Don't know Question Title * 19. While in the hospital, did you get enough information about caring for yourself? Not at all Partly Quite a bit Completely Question Title * 20. After the birth of your baby, were other family members or those close to you able to stay with you as much as you wanted? Never Sometimes Usually Always No family or friends were involved Question Title * 21. While in the hospital, did doctors, midwives or nurses respect your wishes for labour and delivery in the care that was provided? Not at all Partly Quite a bit Completely Question Title * 22. Before you left the hospital, did hospital staff tell you what symptoms to watch for in your baby? Not at all Partly Quite a bit Completely Question Title * 23. Before you left the hospital, were you given enough information about support services available in your community for you and your baby? Not at all Partly Quite a bit Completely Question Title * 24. Before you left the hospital, did you get enough information from hospital staff about appointments and tests you and your baby needed after you left the hospital? Not at all Partly Quite a bit Completely Question Title * 25. Did your prenatal care prepare you for your labour and delivery at the hospital? Not at all Partly Quite a bit Completely Question Title * 26. Was this your first childbirth experience? Yes No Question Title * 27. What is your feedback about the AMGH Pregnancy Information Booklet? Most Helpful? Could be improved? Question Title * 28. Overall...(Please pick a number) 0 I had a very poor experience 1 2 3 4 5 6 7 8 9 10 I had a very good experience Question Title * 29. What else would you like to say about this inpatient experience? (Please do not include any names, contact information, or identifying information) Question Title * 30. Is there a staff member or group that you would like to recognize for providing exceptional care or service? If you have any immediate questions or concerns regarding your experience with us, please contact our Patient Relations Office using the contact information below. Done